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  1. Andrew Bailey keynote speech on MiFID II at the European Independent Research Providers Association

    Speeches Published: 25/02/2019 Last modified: 25/02/2019
    Speech by Andrew Bailey, Chief Executive of the FCA, on the Markets in Financial Instruments Directive (MiFID II) at the European Independent Research Providers Association.

  2. FSA fines Norwich Union Life £1.26m for exposing its customers to the risk of fraud

    Press Releases Published: 17/12/2007 Last modified: 08/11/2016
    The Financial Services Authority (FSA) has fined Norwich Union Life £1.26 million for not having effective systems and controls in place to protect customers' confidential information and manage its financial crime risks. These failings resulted in

  3. FCA finds small firms need to manage financial crime risks more effectively

    Press Releases Published: 14/11/2014 Last modified: 23/11/2021
    The Financial Conduct Authority (FCA) has found that many small banks and commercial insurance intermediaries fail to effectively manage financial crime risk.

  4. Overall complaints fall by 2.1% but banking and credit card complaints increase

    Press Releases Published: 30/09/2015 Last modified: 07/02/2022
    The latest complaints data published by the Financial Conduct Authority (FCA) shows financial services firms received 2,138,209 new complaints between January and June 2015.

  5. New Chairs of the Financial Conduct Authority’s Practitioner Panels announced today

    Press Releases Published: 06/02/2015 Last modified: 03/11/2016
    Graham Beale is Chief Executive of Nationwide Building Society, Paul Swann is Managing Director and Chairman of ICE Clear Europe and Andrew Turberville Smith is the Financial Director and Chief Operating

  6. FCA publishes the findings of its work into annuities sales practices and retirement income market

    Press Releases Published: 11/12/2014 Last modified: 11/12/2014
    The FCA’s principal recommendations are:. Requiring firms to make it clear to consumers how their quote compares relative to other providers on the open market.

  7. FCA fines Commerzbank London £37,805,400 over anti-money laundering failures

    Press Releases Published: 17/06/2020 Last modified: 03/07/2020
    The FCA has today fined Commerzbank AG (London Branch) £37,805,400 for failing to put adequate anti-money laundering (AML) systems and controls in place between October 2012 and September 2017.

  8. FS20/8: Business interruption insurance test case: feedback on draft guidance

    Policy and guidance Feedback statements Published: 17/06/2020 Last modified: 17/06/2020
    These feedback statement is for the FCA draft guidance on the FCA's expectations for insurers and insurance intermediaries when handling claims and complaints for business interruption policies during the test case brought by the FCA.

  9. CP23/20: Diversity and inclusion in the financial sector – working together to drive change

    Consultations Consultation papers Published: 25/09/2023 Last modified: 19/12/2023
    Alongside the Prudential Regulation Authority (PRA), we are consulting on proposals to introduce a new regulatory framework on Diversity and Inclusion (D&I) in the financial sector.

  10. Clydesdale Bank fined £20,678,300 for serious failings in PPI complaint handling

    Press Releases Published: 14/04/2015 Last modified: 30/09/2016
    We have been very clear about how firms should treat customers who may have been mis-sold PPI.