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LIBOR and the FCA's powers under the UK Benchmarks Regulation: questions and answers
In September 2021, we published information for firms to help manage an orderly wind-down of LIBOR. We explain this as well as information about our UK Benchmarks Regulation (BMR) powers. -
Consumer warning on Unique Funeral Plans and Empathy Funeral Plans
Existing customers of these firms should contact their provider. -
FCA fines Policy Administration Services Ltd £2.8 million for poor complaints handling of mobile phone insurance policies sold by Phones 4u Ltd
The Financial Conduct Authority (FCA) has fined Policy Administration Services Limited (PAS) £2,834,700 for poor complaints handling between June 2009 and September 2011, including failing to identify the root causes of recurring issues and put -
PS19/4: Asset Management Market Study - feedback to CP18/9 and final rules and guidance
The FCA is consulting on rules and guidance to improve the quality, comparability and robustness of information available to investors. The consultation closes on 5 July 2018. -
Credit Suisse fined £147,190,276 (US$200,664,504) and undertakes to the FCA to forgive US$200 million of Mozambican debt
The Financial Conduct Authority has fined Credit Suisse over £147 million for serious financial crime due diligence failings related to loans worth over US$1.3 billion, which the bank arranged for the Republic of Mozambique. These loans and a bond -
FCA report outlines practices firms can consider to reduce consumer harm caused by failed technology changes
A new FCA multi-firm review looks at how firms implement technology change, the challenges caused when changes fail, and steps firms can take to protect consumers from harm and disruption in the market. -
Occasional Paper No. 42: Increasing credit card payments using choice architecture: The case of anchors and prompts
In this paper we investigate ways to encourage consumers to repay more of their credit card debt. -
FSA fines Aon Limited £5.25m for failings in its anti-bribery and corruption systems and controls
The Financial Services Authority (FSA) has today fined Aon Limited (Aon Ltd) £5.25 million for failing to take reasonable care to establish and maintain effective systems and controls to counter the risks of bribery and corruption associated with -
FCA announces proposals to fundamentally reform the way banks charge for overdrafts and extends protections for other high-cost credit products
The FCA has announced the next package of measures forming part of its high-cost credit review. -
Regulators warn public of pension scammer tactics as victims report losing an average of £91,000 in 2017
A new campaign to tackle pension scams launches today as the latest figures reveal that victims of pension scammers lost an average of £91,000 each in 2017.