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Your rights with financial services
Your rights as a consumer are protected by law. Find out what to expect from your providers, and where you can go if something goes wrong. -
Whistleblowing in practice: Case studies
Are you thinking about blowing the whistle on wrongdoing? Find out how whistleblowing can help the FCA to act and how the FCA protects other firms. -
Status disclosure: consumer credit
Find out what information consumer credit firms need to tell customers about their regulatory status. -
Market Watch 66
In this Market Watch, we set out our expectations for firms on recording telephone conversations and electronic communications when alternative working arrangements are in place, including increased homeworking. -
Competing on integrity
Speech by Martin Wheatley, Chief Executive of the FCA, at the CFA European Investment Conference. This is the text of the speech as drafted, which may differ from the delivered version. -
Regulatory Sandbox
The Regulatory Sandbox is for firms wanting to test new products live in the market with real consumers. Find out more about it and how to apply. -
StockFX Profit
StockFX Profit is not authorised or registered by the FCA. Find out more about unauthorised firms and individuals. -
Guidance on fund suspensions
Following the result of the EU referendum, we are aware that some asset managers are experiencing higher than normal levels of redemption requests from investors in their funds. -
FSA - FG12/17 [pdf]
This guidance sets out our view of what a PPI customer contact letter (CCL) should contain, and how it should be presented so that it is clear, fair and not misleading. This guidance also sets out our view of how our rules on complaint handling and -
Designing effective current account prompts: research summary
Banks and building societies have committed to deliver a package of prompts to their customers. These prompts aim to: increase consumers’ engagement with their current account, raise awareness of the current account switching service, and