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Treating vulnerable consumers fairly
Find out about our work on the fair treatment of vulnerable customers, including why vulnerability matters, how it affects your firm, and our guidance on supporting customers in vulnerable circumstances. -
Changes in mortgage regulation
Speech by Jonathan Davidson, Director of Supervision – Retail and Authorisations, delivered at the Council of Mortgage Lenders conference, London. This is the text of the speech as drafted, which may differ from the delivered version. -
Advice Guidance Boundary Review
The FCA sets out the basis for its joint review of the Advice Guidance Boundary with the Treasury. -
Countdown to the Consumer Duty
Speech by Sheldon Mills, Executive Director, Consumers and Competition at EY: Less than three months to go until the Consumer Duty Implementation webinar -
Financial promotions case studies
Examples of good and bad practice when promoting financial services, and our expectations for promotions to be clear, fair and not misleading. -
Apply to become a claims management company
Find out how to apply to the FCA for authorisation if you’re a claims management company (CMC) or you provide claims management activities. -
Sponsor conflicts of interest
Our rules require sponsors to identify and manage different conflicts of interest. Learn about our involvement in assessing conflicts. -
What makes good conduct regulation?
Speech by John Griffith Jones, Chairman at the FCA, delivered at the Cambridge Judge Business School. -
The Financial Resilience Survey data
The FCA presents the results of the final Financial Resilience Survey issued in October 2023. -
Supervisory correspondence
Find out how we communicate with the firms we supervise.