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Showing 141 to 150 of 18549 search results for complaints data.

141. Complain about us, the PRA or the Bank of England (the regulators)

     How we operate Published: 04/04/2016 Last modified: 13/03/2024
     Find out how to make a complaint about the regulators and how we investigate complaints.

142. FCA consults on complaints handling improvements

     Press Releases Published: 12/12/2014 Last modified: 07/02/2022
     Financial services firms will no longer be able to use premium rate telephone numbers for customers as part of a series of proposals from the Financial Conduct Authority (FCA) on changes to the rules on complaint handling and post-sale telephone

143. CP16/6: Complaints against the Regulators

     Consultation papers Published: 11/02/2016 Last modified: 11/02/2016
     Under the Financial Services Act 2012 the regulators operate a Complaints Scheme to investigate complaints against them. ... The Complaints Commissioner is responsible for independently reviewing complaints against the regulators in accordance with this

144. Service standards 2019/20

     Data Published: 24/06/2020 Last modified: 24/06/2020
     The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2019/20.

145. Amerdeep Somal appointed as Complaints Commissioner

     Press Releases Published: 09/09/2020 Last modified: 09/09/2020
     The Financial Conduct Authority (FCA), the Prudential Regulation Authority (PRA) and the Bank of England have today announced the appointment of Amerdeep Somal as Complaints Commissioner.

146. FSA - PS13/7 Complaints against the regulators

     Policy statements Published: 25/03/2013 Last modified: 29/03/2013
     This Policy Statement sets out the scheme for complaints against the Bank of England, the Financial Conduct Authority and the Prudential Regulation Authority.

147. CCR007 consumer credit data: how to complete the return

     Published: 12/09/2016 Last modified: 02/04/2024
     Most consumer credit firms with limited permission are required to complete the CCR007 return. We provide guidance and information for firms on each question in the form.

148. CP14/30: Improving complaints handling

     Consultation papers Published: 12/12/2014 Last modified: 07/02/2022
     We are consulting on proposed changes to rules to improve complaints handling.

149. Most complained about firms and products revealed

     News stories Published: 15/04/2013 Last modified: 29/11/2016
     We have published the number of complaints received by banks, building societies, insurers and mortgage providers during the second half of 2012, and what those complaints were about. If you are thinking about moving your money, comparing mortgages

150. PS16/11: Complaints against the Regulators

     Policy statements Published: 31/03/2016 Last modified: 31/03/2016
     PS16/11: Complaints against the Regulators. Policy statements First published:. 31/03/2016. Last updated: 31/03/2016. ... In this Policy Statement we report on the main issues arising from CP16/6 and publish the final Complaints Scheme.