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Showing 191 to 200 of 18549 search results for complaints data.

  1. Request for information regarding FCA complaints - December 2021

    FOI Release Date of Release: 30/12/2021
    The FCA responds to multiple questions regarding FCA complaints.
  2. Review of firms’ handling of complaints about packaged bank accounts

    Multi-firm reviews Published: 07/07/2017 Last modified: 07/07/2017
    Findings from our review of how firms handle complaints about packaged bank accounts.
  3. Consumer credit – Ongoing service and end of agreement

    Consumer credit firms Published: 26/04/2019 Last modified: 03/02/2023
    We outline why your commitment to customers does not end after they enter into an agreement with you.
  4. FSA - PS11/13 [pdf]

    Policy statements Published: 24/10/2011 Last modified: 12/09/2014
    Policy FSA - PS11/13 - Data Collection: Retail Mediation Activities Return and complaints data. Feedback to CP11/8 and final rules
  5. FSA Complaints data 2011 H2 [pdf]

    Data Published: 23/04/2013 Last modified: 03/09/2014
    Aggregate complaints statistics: 2006 - 2011 (H2). Including opened, closed, upheld, speed of closure and redress.
  6. Bank or building society

    Last modified: 22/09/2017
    of business(Chapter 8 in our Approach Document), Complaints handling (Chapter 11 in our Approach Document), Reporting and notifications (Chapter 13 in our Approach Document) and Access to payment account services
  7. FCA statement on judicial review of PPI complaints measures

    Statements Published: 20/10/2017 Last modified: 20/10/2017
    FCA statement on judicial review of PPI complaints measures. Statements First published:. ... August 2017 to refuse We Fight Any Claim permission to bring a claim for judicial review of the FCA’s new package of measures in relation to PPI complaints
  8. Overall complaints fell by 1.4%, driven by a reduction in complaints related to current accounts and savings accounts. PPI complaints rise

    Press Releases Published: 30/03/2016 Last modified: 07/02/2022
    Financial services firms received 2.11 million new complaints between July and December 2015, according to new complaints data published today by the Financial Conduct Authority.
  9. Just one day left to act: PPI complaints deadline is tomorrow

    PPI Press Releases Published: 28/08/2019 Last modified: 30/08/2019
    The FCA issues final reminder to UK consumers - PPI won't be back
  10. Product sales data - 2023

    Data Published: 27/06/2024 Last modified: 27/06/2024
    The FCA collects data from the firms it regulates on what products they are selling. Firms operating in the mortgages, retail investments or protection sectors submit product transaction data to the FCA quarterly.