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Showing 311 to 320 of 18549 search results for complaints data.

  1. FOI8785 response Annex A [pdf]

    FOI releases Published: 07/01/2022
    The FCA provides data relating to complaints about general insurance products and companies in Annex A.
  2. Business Plan 2024/25

    Business plans Published: 19/03/2024 Last modified: 09/04/2024
    Our Business Plan details the work we'll do over the next 12 months to help deliver the commitments in our Strategy.
  3. Market Watch 72

    Newsletters Published: 11/01/2023 Last modified: 11/01/2023
    In this Market Watch, we outline our recent findings on the quality of service provided by Approved Publication Arrangements (APAs) and Approved Reporting Mechanisms (ARMs), collectively known as Data Reporting Services Providers (DRSPs), to clients
  4. The Financial Conduct Authority and industry agree to improve the way consumer complaints are dealt with

    Press Releases Published: 17/11/2014 Last modified: 01/11/2016
    Moreover, understanding the underlying reasons for complaints can help head off future problems. ... The review did not deal with PPI complaints, which have been addressed separately.
  5. Clydesdale Bank fined £20,678,300 for serious failings in PPI complaint handling

    Press Releases Published: 14/04/2015 Last modified: 30/09/2016
    In mid-2011 Clydesdale implemented inappropriate policies which meant that its PPI complaint handlers were not taking into account all relevant documents when deciding how to deal with complaints. ... Clydesdale’s inappropriate policies meant that, for
  6. Insurance brokers due diligence on insurers

    Tasks for regulated firms Published: 21/08/2018 Last modified: 14/02/2023
    Brokers should be able to demonstrate that they have carefully considered the insurers that they place their customers’ business with.
  7. Appointed representatives and networks

    Tasks for firms Published: 05/08/2015 Last modified: 19/07/2023
    Principals often have networks of appointed representatives (ARs). Find out how to control your networks to reduce risks to your business.
  8. Online trading scams

    Consumers Scams Published: 21/05/2019 Last modified: 20/03/2023
    Find out how online trading scams work, how to avoid scams and what to do if you’re scammed.
  9. Report a financial promotion

    Last modified: 20/03/2023
    Complete our form to report a financial promotion or advert that you think is misleading, unfair or unclear.
  10. FSA Annual Report 2012/13

    News stories Published: 10/07/2013 Last modified: 08/11/2016
    This is the FSA's final Annual Report, covering the year leading up to its abolition in April 2013.