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FOI8785 response Annex A [pdf]
The FCA provides data relating to complaints about general insurance products and companies in Annex A. -
Business Plan 2024/25
Our Business Plan details the work we'll do over the next 12 months to help deliver the commitments in our Strategy. -
Market Watch 72
In this Market Watch, we outline our recent findings on the quality of service provided by Approved Publication Arrangements (APAs) and Approved Reporting Mechanisms (ARMs), collectively known as Data Reporting Services Providers (DRSPs), to clients -
The Financial Conduct Authority and industry agree to improve the way consumer complaints are dealt with
Moreover, understanding the underlying reasons for complaints can help head off future problems. ... The review did not deal with PPI complaints, which have been addressed separately. -
Clydesdale Bank fined £20,678,300 for serious failings in PPI complaint handling
In mid-2011 Clydesdale implemented inappropriate policies which meant that its PPI complaint handlers were not taking into account all relevant documents when deciding how to deal with complaints. ... Clydesdale’s inappropriate policies meant that, for -
Insurance brokers due diligence on insurers
Brokers should be able to demonstrate that they have carefully considered the insurers that they place their customers’ business with. -
Appointed representatives and networks
Principals often have networks of appointed representatives (ARs). Find out how to control your networks to reduce risks to your business. -
Online trading scams
Find out how online trading scams work, how to avoid scams and what to do if you’re scammed. -
Report a financial promotion
Complete our form to report a financial promotion or advert that you think is misleading, unfair or unclear. -
FSA Annual Report 2012/13
This is the FSA's final Annual Report, covering the year leading up to its abolition in April 2013.