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Showing 321 to 330 of 18549 search results for complaints data.

321. Ex-gratia payments for complaint handling delays

     About us Published: 29/04/2022 Last modified: 29/04/2022
     We explain our approach when we consider making an ex-gratia (goodwill) payment because of the distress or inconvenience caused by avoidable delays in our complaint handling.

322. FCA Data Bulletin: Issue 3 - May 2015 [pdf]

     Data Published: 19/05/2015 Last modified: 19/05/2015
     The FCA looks at how consumers use the FCA Contact Centre and what they ask about. Also where consumers are contacting them from in the UK. The Bulletin also covers complaints about firms, approved persons, skilled persons reports, other data.

323. FCA Data Bulletin: Issue 2 - January 2015 [pdf]

     Data Published: 29/01/2015 Last modified: 29/01/2015
     This edition of the FCA Data Bulletin highlights some areas of the authorisations process, including interesting statistics on the individuals it approves, and how it manages complaints about advertising in financial services.

324. FCA Data Bulletin: Issue 6 - June 2016 [pdf]

     Data Published: 09/06/2016 Last modified: 09/06/2016
     This quarterly update will provide you with details of the latest regulatory data and developments. The FCA's sixth Data Bulletin provides insight into a range of areas, including: an update on attestations and skilled person reports, the latest

325. Coronavirus: Information for small businesses that are customers of financial services firms

     Firms Published: 07/06/2020 Last modified: 26/05/2021
     Information on the Government support available during the coronavirus (Covid-19) pandemic and as businesses look to recover and grow.

326. Overseas property and crop schemes

     Scams Published: 04/04/2016 Last modified: 05/05/2016
     Find out why to be wary before investing in tree and crop plots abroad, and how to spot whether it is a scam.

327. Customer Understanding of Transactions

     News stories Published: 12/04/2016 Last modified: 12/04/2016
     their approach to designing products, providing understandable information to consumers and dealing with complaints.

328. CP13/4: Distribution of retail investments: referrals to discretionary investment managers and adviser complaints reporting

     Consultation papers Published: 04/07/2013 Last modified: 07/02/2022
     We are consulting on some aspects of how to apply rules from our Retail Distribution Review.

329. Forex trading scams

     Consumers Scams Published: 10/08/2017 Last modified: 20/03/2023
     Find out how unauthorised forex trading and brokerage firms work, how to avoid scams and what to do if you’re scammed.

330. Personal data and market oversight

     Last modified: 22/02/2023
     How and why the FCA uses personal data to carry out its market oversight functions.