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Showing 371 to 380 of 18549 search results for complaints data.
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FCA review into mobile phone insurance finds examples of poor product design, unclear terms, and inadequate claims and complaints handling
The Financial Conduct Authority (FCA) has published a review focusing on the way mobile phone insurance firms design products and handle claims from customers that have lost or damaged their phone, or had it stolen. -
Personal data and mutuals registration
How and why the FCA uses personal data that is collected for mutuals registration. -
Report a concern: mutual societies
How and to whom you can report a concern about a mutual society. -
Improving the consumer experience
Speech by Christopher Woolard, Director of Policy, Risk & Research at the FCA, to the Tax Incentivised Savings Association (TISA) Annual Conference, London. This is the text of the speech as drafted, which may differ from the delivered version. -
Financial promotions quarterly data 2022 Q1
We publish data on the number of financial promotions that it has taken action on to mitigate non-compliance with the our rules. This data is for January 2022 to 31 March 2022. -
Authorised electronic money institution (authorised EMI)
The key changes for authorised EMIs include those relating to Conduct of business(Chapter 8 in our Approach Document), Complaints handling (Chapter 11 in our Approach Document) and Reporting and notifications -
Client asset reports
All regulated investment firms (with limited exceptions set out in SUP 3.1) have to send us an annual report. Learn more about what to include and how to submit it. -
Chairman's speech to the Trust in Banking Conference
Speech by John Griffith Jones, Chairman, FCA, delivered at the Trust in Banking Conference, organised by Cambridge Judge Executive Education at the London Stock Exchange. This is the text of the speech as drafted, which may differ from the delivered -
Financial promotions quarterly data 2021 Q3
The FCA publishes data on the number of financial promotions that have been amended or withdrawn due to non-compliance with the FCA's rules. This data is for 2021 Q3. -
Financial promotions quarterly data 2021 Q2
The FCA publishes data on the number of financial promotions that have been amended or withdrawn due to non-compliance with the FCA's rules. This data is for 2021 Q2.