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Showing 431 to 440 of 18549 search results for complaints data.
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Citizens Advice supercomplaint to the CMA - update
The Competition and Markets Authority (CMA) published its response to the Citizens Advice super-complaint on the loyalty penalty in December 2018, making several cross-cutting and market-specific recommendations in the cash savings, home insurance -
Financial Crime: analysis of firms’ data
The FCA has published its first financial crime survey of over 2,000 UK firms, across the financial sector. The survey gives a collective view of the activity being undertaken by firms in the UK to combat financial crime across the industry. -
Competition law
How the FCA uses competition law powers, including what this means for firms, and how to report competition law infringements. -
Business interruption insurance test case – Insurer claims data
The FCA gathers information regularly from all affected insurers on the progress of their non-damage business interruption insurance claims, and publishes this data. -
FCA publishes Guidance Guarantee Policy Statement
The FCA has outlined changes to the standards including: how complaints should be dealt with; how the outcome of the guidance guarantee session should be recorded; and how those delivering the -
Reporting requirements: insurance firms
The Prudential Regulation Authority (PRA) is responsible for the prudential regulation of insurance companies. Learn more about the requirements for reporting. -
Information complaints made about business interruption loans since January 2020 - May 2020
The FCA provides information on complains made to us about business interruption loans since January 1 2020. -
Annual controllers reporting
Firms should report to us once a year, within 4 months of your accounting reference date. Find out more about how to do this. -
Financial Crime: analysis of firms’ 2017-2020 REP-CRIM data
The FCA provides analysis of the annual financial crime data return (REP-CRIM) submissions for the 3 reporting periods between 2017-2020. -
FCA operating service metrics 2022/23
This report sets out how the FCA performed in 2022/23 against 54 operating service metrics, including how it dealt with regulatory applications, telephone enquiries and other correspondence.