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Showing 521 to 530 of 18564 search results for complaints data.
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Retail banking: product governance review
The latest stage of our supervision work looked at product governance in small and medium-sized retail banks. It examined how well banks consider customers’ needs when they design and sell products and provide after-sales services. We found common -
The FCA launches review into price comparison websites
Look at the possible inappropriate use of consumers’ data, or people being directed towards unauthorised insurers; and. ... Check firms are doing the basics, such as complying with all relevant FCA regulatory responsibilities and clearly explaining -
Consumer credit regulation: the journey so far
Speech by Tracey McDermott, Acting Chief Executive, FCA, delivered at the Credit Summit 2016 on 7 April 2016. This is the text of the speech as drafted, which may differ from the delivered version. -
FCA review of automatic renewal of fixed term bonds
We have completed one aspect of our work on automatic renewal, which looked into firms’ contract terms and practices regarding automatic renewal of fixed term bonds. -
Legal & General / Legal & General Dynamic Bond / Legal & General UK Bond / Legal & General Guaranteed Return Bond (clone)
Legal & General / Legal & General Dynamic Bond / Legal & General UK Bond / Legal & General Guaranteed Return Bond (clone) is not authorised or registered by the FCA but has been targeting people in the UK, claiming to be an authorised firm. Find out -
Data on investigations into greenwashing & ESG misselling - July 2022
The FCA provides information on investigations into greenwashing, ESG misselling and other regulatory breaches involving ESG. -
Get-rich-quick, Ponzi and pyramid schemes
Find out how get-rich-quick schemes like Ponzi and pyramid schemes work, how to avoid scams and what to do if you’re scammed. -
FCA's key priorities for the financial advice industry
Speech by Therese Chambers, our Director of Consumer Investments, delivered at the Personal Finance Society's Festival of Financial Planning. -
Mobile phone insurance: Follow-up review findings
Following our intervention, a number of firms have already made further improvements to their claims and complaints handling. -
The FCA's response to COVID-19 and expectations for 2020
Speech by Megan Butler, Executive Director of Supervision – Investment, Wholesale and Specialists at the FCA, delivered at PIMFA’s Virtual Festival.