Search results

Showing 531 to 540 of 18564 search results for complaints data.

531. FCA publishes Annual Report and Accounts 2017/18

     Press Releases Published: 19/07/2018 Last modified: 03/08/2018
     The Financial Conduct Authority (FCA) has today published its Annual Report and Accounts, which looks back on the key pieces of work undertaken by the organisation throughout 2017/18.

532. Information for customers of The Mortgage Matters Partnership (TMMP)

     News stories Published: 26/10/2018 Last modified: 10/05/2019
     Some of TMMP’s customers were given mortgage advice which may have been unsuitable and a customer contact and redress programme was started. The firm has been declared in default by the Financial Services Compensation Scheme (FSCS) and as a result

533. Reporting requirements for CMCs

     Claims management companies Published: 09/06/2019 Last modified: 07/02/2023
     Learn more about the annual reporting requirements for claims management companies (CMCs).

534. Personal data and surveys, consultations and market research

     Last modified: 05/12/2023
     How and why the FCA uses personal data to carry out surveys, consultations and market research as part of its work as a regulator.

535. UBS fined £9.45m for failings in its sale of an AIG fund

     Press Releases Published: 12/02/2013 Last modified: 29/03/2013
     The Financial Services Authority (FSA) has fined UBS AG (UBS) for failures in the sale of the AIG Enhanced Variable Rate Fund (the Fund). These failures led to UBS customers being exposed to an unacceptable risk of an unsuitable sale of the Fund.

536. Retail Banking: Business Continuity Planning

     Multi-firm reviews Published: 11/07/2019 Last modified: 12/07/2019
     We have recently reviewed business continuity planning (BCP) amongst a number of small and medium-sized retail banks, payments institutions and electronic money institutions.

537. General insurance value measures data 2022

     Data Published: 20/09/2023 Last modified: 20/09/2023
     The FCA has published value measures data for a wide range of General Insurance (GI) Products for January to December 2022.

538. FCA fines The Carphone Warehouse over £29m for insurance mis-selling

     Press Releases Published: 13/03/2019 Last modified: 20/12/2019
     The Financial Conduct Authority (FCA) has fined The Carphone Warehouse £29,107,600 for failings that led to the mis-selling of ’Geek Squad’, a mobile phone insurance and technical support product. This follows an FCA investigation which stemmed

539. PS19/8: Increasing the award limit for the Financial Ombudsman Service

     Policy statements Published: 16/10/2018 Last modified: 08/03/2019
     Following our Consultation Paper CP18/31, we are increasing the Financial Ombudsman Service’s award limit. The award limit sets the maximum amount of compensation the ombudsman service can require financial services firms to pay when it upholds a

540. Improving the Appointed Representatives regime through greater use of data

     Data Published: 28/09/2023 Last modified: 03/10/2023
     This publication includes data from the FCA's 2021 and 2022 data requests sent to principal firms and authorisation information collected from firms. It also outlines how the FCA is improving the Appointed Representatives’ Regime (AR) regime and