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Showing 621 to 630 of 18568 search results for complaints data.
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Proceeds of fraud - Detecting and preventing money mules
We share the key findings from our review of payment account providers’ systems and controls against money mule activity. -
FCA sets out initial findings on bank account access and closures
The FCA has published the findings of its initial data exercise on bank account access and closures. -
MS18/1: General insurance pricing practices market study
We have published the final findings of our general insurance pricing practices market study. As part of this, we set out a package of remedies to address the concerns identified. -
Coronavirus linked forbearance: key findings
We set out our findings from our review, where we considered mortgage and consumer credit firms' implementation of Tailored Support Guidance since November 2020 and the operational readiness of firms to support customers in financial difficulty. -
Update on independent review of Royal Bank of Scotland’s treatment of business customers in financial difficulty
If customers have concerns about their treatment by RBS they should raise a complaint through the normal complaint process – which in the first instance is to register their concerns with RBS. -
PS17/21: Insurance Distribution Directive implementation – Feedback to CP17/7 and near-final rules
This is our first Policy Statement setting out our near final rules for our implementation of the Insurance Distribution Directive (IDD). -
TR17/1: Customer understanding: Retail banks and building societies
This report provides the findings from our thematic review into firms’ assessment of customer understanding of transactions delivered by retail banks and building societies to consumers. -
Information for Cash Genie customers about its redress scheme
Ariste Holding Limited, trading as Cash Genie, has entered into an agreement with the FCA to provide over £20 million redress to more than 92,000 customers for unfair practices. -
Redress package agreed for consumers mis-sold CPP insurance products
The Financial Conduct Authority has reached an agreement with Card Protection Plan Limited (CPP) and 13 high street banks and credit card issuers that will pave the way for redress to be paid to customers who were mis-sold CPP’s Card Protection -
Cryptoasset registration: information for applicants
The FCA's requirements and expectations of cryptoasset businesses for AML/CTF regime registration.