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Showing 651 to 660 of 18568 search results for complaints data.

651. Draft information for consumers: dealing with financial difficulties during coronavirus

     Guidance consultations Published: 22/05/2020 Last modified: 16/08/2021
     FCA proposes draft information for consumers on dealing with financial difficulties during coronavirus

652. Financial Lives 2022 survey - Key findings from the May 2022 survey: Executive summary

     Financial Lives Published: 26/07/2023 Last modified: 26/07/2023
     Executive summary for the key findings from the FCA’s Financial Lives February 2022 survey.

653. Update on the FCA’s review of RBS’s treatment of SME customers referred to its Global Restructuring Group

     Press Releases Published: 23/10/2017 Last modified: 23/10/2017
     The Financial Conduct Authority (FCA) today publishes an interim summary of the independent review of Royal Bank of Scotland’s (RBS) treatment of small and medium-sized enterprise (SME) customers transferred to its Global Restructuring Group (GRG).

654. TR14/14 - Redress for payment protection insurance (PPI) mis-sales

     Thematic reviews Published: 29/08/2014 Last modified: 12/09/2014
     We publish an update on firms’ progress in the handling of payment protection insurance (PPI) complaints. ... We will continue our intensive supervision of firms’ PPI complaint handling to ensure they are delivering fair and consistent outcomes.

655. The importance of culture in driving behaviours of firms and how the FCA will assess this

     Speeches Published: 19/04/2013 Last modified: 18/07/2013
     Speech by Clive Adamson, Director of Supervision, the FCA, at the CFA Society - UK Professionalism Conference, London. This is the text of the speech as drafted, which may differ from the delivered version.

656. FCA fines Policy Administration Services Ltd £2.8 million for poor complaints handling of mobile phone insurance policies sold by Phones 4u Ltd

     Press Releases Published: 03/07/2013 Last modified: 17/09/2013
     The Financial Conduct Authority (FCA) has fined Policy Administration Services Limited (PAS) £2,834,700 for poor complaints handling between June 2009 and September 2011, including failing to identify the root causes of recurring issues and put

657. HSBC voluntarily agrees to provide approximately £4m redress for historical debt collection practices

     Press Releases Published: 20/01/2017 Last modified: 26/04/2019
     HSBC has voluntarily agreed to set up a redress scheme for customers who may have suffered detriment by paying an unreasonable debt collection charge imposed by HFC Bank Ltd (HFC) and John Lewis Financial Services Limited (JLFS), the Financial

658. FCA calls for consumers to think back, then act as PPI deadline closes in

     PPI Press Releases Published: 29/07/2019 Last modified: 29/07/2019
     With only one month to go until the 29 August 2019 PPI complaints deadline, the Financial Conduct Authority (FCA) is urging consumers to jog their memories back to the 1990s and 2000s when they may have bought products and were mis-sold PPI at the

659. FCA reminds banks of their obligations when cancelling Continuous Payment Authorities

     Press Releases Published: 28/06/2013 Last modified: 29/11/2016
     Consumers who have set up a regular payment from their account will now be able to successfully cancel that arrangement by contacting their card provider, the Financial Conduct Authority (FCA) said today.

660. Standard Life Aberdeen (clone of FCA recognised product and UK registered company)

     Warnings Published: 29/10/2020 Last modified: 13/07/2021
     Standard Life Aberdeen (clone of FCA recognised product and UK registered company) is not authorised or registered by the FCA but has been targeting people in the UK, claiming to be an authorised firm. Find out why you should be wary of dealing with