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Showing 671 to 680 of 18568 search results for complaints data.
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Self-certified mortgages from firms not based in the UK – warning to consumers
If you take out a mortgage offered from outside the UK under the ECD, you will lose important UK consumer protection benefits, such as the right to refer complaints to the -
PS19/2: Previously rejected PPI complaints and further mailing requirements – Feedback on CP18/33 and final rules and guidance
In this Policy Statement (PS) we summarise and respond to feedback to Consultation Paper CP18/33: Regular premium PPI complaints and recurring non-disclosure of commission – Feedback on CP18/18, final guidance, and consultation on proposed mailing -
Final Guidance: Business interruption insurance test case - proving the presence of coronavirus (Covid-19)
This guidance sets out the types of evidence and methodologies which policyholders may use when proving the presence of coronavirus (Covid-19) in a particular area around their premises. -
FCA sets out proposals to tackle concerns about general insurance pricing
The final report of our market study into the pricing of home and motor insurance. We are concerned these markets are not working well for consumers and set out proposed remedies to address this. -
PS18/21: SME access to the Financial Ombudsman Service - near-final rules
Following publication of this Policy Statement with near-final rules, we have now published final rules. Our final rules, which are unchanged from our near-final rules, extend access to the Financial Ombudsman Service (‘the ombudsman service’) -
FS20/8: Business interruption insurance test case: feedback on draft guidance
These feedback statement is for the FCA draft guidance on the FCA's expectations for insurers and insurance intermediaries when handling claims and complaints for business interruption policies during the test case brought by the FCA. -
Fairness, flexibility and the long-term view: the FCA’s vision for the mortgage market
Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at the UK Finance Annual Mortgage Conference, London. -
CP18/18: Guidance on regular premium PPI complaints and recurring non-disclosure of commission
This paper consults on new guidance that clarifies our expectations about the handling of certain regular premium payment protection insurance (PPI) complaints. -
Credit card provider NewDay to provide over £4 million in redress to customers
NewDay’s scheme will not cover customers charged the relevant fees before 1 April 2014 although the firm will consider any complaints made in respect of these on a -
Investing in outcomes: a regulatory approach to deliver for consumers, markets and competitiveness
Speech by Nikhil Rathi, FCA Chief Executive delivered at the Morgan Stanley European Financials Conference.