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Aggregate complaints data 2015 H2 [xlsx]
Aggregate sector wide firm complaints data for 2015 H2. Including opened, closed, upheld, speed of closure and redress. -
[pdf]
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Aggregate Complaints Data 2015 H1 [xlsx]
Aggregate sector wide firm complaints data for 2015 H1. Including opened, closed, upheld, speed of closure and redress. -
Aggregate complaints data 2014 H2 [xlsx]
Aggregate sector wide firm complaints data for 2014 H2. Including opened, closed, upheld, speed of closure and redress. -
Aggregate complaints data 2013 H2 [xlsx]
Aggregate sector wide firm complaints data for 2013 H2. Including opened, closed, upheld, speed of closure and redress. -
Aggregate complaints data 2014 H1 [xlsx]
Aggregate sector wide firm complaints data for 2014 H1. Including opened, closed, upheld, speed of closure and redress. -
Complaints data 2016 H1 summary info [pdf]
Latest statistics summary for complaints data for 2016 H1. -
Aggregate Complaint data charts April 2013 [pdf]
Aggregate sector wide firm complaints data for 2012 H2. Including opened, closed, upheld, speed of closure and redress. -
Liberty SIPP Limited enters administration
On 27 April 2020, the directors of Liberty SIPP Limited, a firm authorised and regulated by the Financial Conduct Authority (FCA), appointed Andrew Poxon & Alex Cadwallader of Leonard Curtis as Joint Administrators ('administrators'). -
TR14/18 – Complaint handling
In relation to complaints, this means firms having effective and transparent complaint-handling arrangements which ensure that complaints are dealt with reasonably, promptly and fairly. ... In particular, firms may like to focus on:. Whether their