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Firm level complaints data 2022 H1 [xlsx]
Firm level complaints data 2022 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure. -
Firm level complaints data 2015 H1 [xlsx]
Firm level complaints data 2015 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure. -
Firm level complaints data 2014 H2 [xlsx]
Firm level complaints data 2014 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure. -
Firm level complaints data 2013 H1 [xlsx]
Firm level complaints data 2013 H1. For firms submitting 500 or more opened complaints within their six month reporting period. Contains opened, closed, upheld and speed of closure. -
Firm level complaints data 2014 H1 [xlsx]
Firm level complaints data 2014 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure. -
Firm level complaints data 2013 H2 [xlsx]
Firm level complaints data 2013 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure. -
FCA publishes PPI complaints deadline final report
The Financial Conduct Authority (FCA) has published its final report on the impact of the deadline for PPI complaints. The report highlights the outcome of the communications campaign which ran for two years. -
IRHP: background to the review
Information on why the review was conducted. -
Adviser reporting requirements
The FCA needs information to show that you are complying with the Retail Distribution Review (RDR) rules. Learn how to stay compliant. -
Firm level complaints data 2016 H2 [xlsx]
Firm level complaints data 2016 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.