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Showing 281 to 290 of 1129 search results for complaints data every.

281. The Financial Conduct Authority and industry agree to improve the way consumer complaints are dealt with

     Press Releases Published: 17/11/2014 Last modified: 01/11/2016
     Moreover, understanding the underlying reasons for complaints can help head off future problems. ... The review did not deal with PPI complaints, which have been addressed separately.

282. Consumer warning – Larksway Investments Limited (in Liquidation)

     News stories Published: 27/11/2018 Last modified: 18/05/2021
     Larksway Investments Limited (Larksway) was referred to the FCA's Enforcement and Market Oversight Division on 5 April 2016.

283. Clydesdale Bank fined £20,678,300 for serious failings in PPI complaint handling

     Press Releases Published: 14/04/2015 Last modified: 30/09/2016
     In mid-2011 Clydesdale implemented inappropriate policies which meant that its PPI complaint handlers were not taking into account all relevant documents when deciding how to deal with complaints. ... Clydesdale’s inappropriate policies meant that, for

284. Ex-gratia payments for complaint handling delays

     About us Published: 29/04/2022 Last modified: 29/04/2022
     We explain our approach when we consider making an ex-gratia (goodwill) payment because of the distress or inconvenience caused by avoidable delays in our complaint handling.

285. Whistleblowing quarterly data 2023 Q4

     Data Published: 08/03/2024 Last modified: 08/03/2024
     The data shows the number of new whistleblowing reports the FCA received in October and December 2023 and the allegations they featured.

286. CP13/4: Distribution of retail investments: referrals to discretionary investment managers and adviser complaints reporting

     Consultation papers Published: 04/07/2013 Last modified: 07/02/2022
     We are consulting on some aspects of how to apply rules from our Retail Distribution Review.

287. CP15/39: Rules and guidance on payment protection insurance complaints

     Consultation papers Published: 26/11/2015 Last modified: 30/11/2015
     CP15/39: Rules and guidance on payment protection insurance complaints. Consultation papers First published:. ... In this paper, we consult on proposed new rules and guidance for payment protection insurance (PPI) complaints.

288. Mortgage lending statistics - June 2024

     Data Published: 11/06/2024 Last modified: 11/06/2024
     The FCA collects mortgage lending data via the Mortgage Lending and Administration Return (MLAR) which is submitted to the FCA by firms carrying out mortgage lending and mortgage administration.

289. FCA proposes changes to complaint handling rules to help victims of authorised push payment fraud

     Press Releases Published: 26/06/2018 Last modified: 26/06/2018
     Authorised push payment (APP) fraud is where a fraudster tricks an individual consumer or micro business to instruct their payment services provider (PSP), such as their bank, to send money from their account to an account controlled by that

290. The Financial Conduct Authority to gather evidence on how the PPI complaints process is working

     Press Releases Published: 30/01/2015 Last modified: 03/11/2016
     The Financial Conduct Authority to gather evidence on how the PPI complaints process is working. ... The FCA’s intensive work with firms has led them to improve their assessments of PPI complaints.