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Unfair contracts
Financial firms must provide clear and fair contracts, and cannot enforce unfair terms. Find out how to report an unfair contract term to us. -
Whistleblowing quarterly data 2022 Q1
Our data shows the number of new whistleblowing reports the FCA received in January to March 2022 and the allegations they featured. -
FCA review of medium-sized firms’ PPI complaints handling finds significant room for improvement
Whether complaint handlers were assessing the merits of individual complaints in line with the relevant FCA rules and guidance applicable to PPI;. ... Six of the firms involved were generally delivering fair outcomes on PPI complaints. -
Unacceptable behaviour policy
Read the FCA policy setting out what is considered to be abusive or unreasonable behaviour, and the actions taken if your behaviour is considered unacceptable. -
Supervision
Find out about the FCA's approach to supervising firms, including why we supervise and how we divide the financial sectors we regulate. -
Report an unfair contract term
Financial businesses can't enforce unfair or unclear terms in their contracts with you. If you think that a contract term is unfair or unclear, please report it to us by completing the form below. -
Publications
Policy and guidance, corporate documents, notices and decisions, data, research and forms -
Do the right thing
Speech by Therese Chambers, Joint Executive Director of Enforcement and Market Oversight, delivered at the City & Financial FCA Investigations and Enforcement summit. -
Sign up for car finance complaints updates
If you'd like to stay up to date on our activity involving car finance complaints, sign up to receive email updates. -
2015 Disclosure Log
The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2015.