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Showing 331 to 340 of 1129 search results for complaints data every.
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PS19/2: Previously rejected PPI complaints and further mailing requirements – Feedback on CP18/33 and final rules and guidance
In this Policy Statement (PS) we summarise and respond to feedback to Consultation Paper CP18/33: Regular premium PPI complaints and recurring non-disclosure of commission – Feedback on CP18/18, final guidance, and consultation on proposed mailing -
Financial crime
Integrity of the UK's financial markets requires the FCA to ensure firms have effective systems and controls to detect, prevent and deter financial crime. Learn from good and poor examples and browse our guide to financial crime. -
FSA - CP11/8 [pdf]
Consultation FSA - CP11/8 - The FSA's Consultation paper CP11/08 is entitled 'Data Collection: Retail Mediation Activities Return and complaints data'. -
PS18/12: PSR regulatory fees
PSR publish policy statement concluding the review of the regulatory fees regime for the Payment Systems Regulator (PSR). -
Retirement Income Advice Assessment Tool (RIAAT)
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How to complain if you’re a small business
If you’re a small or medium-sized enterprise (SME) and you're unhappy with a product or service, follow these steps to make a complaint. -
New rules on packaged bank accounts have improved standards, but firms have more work to do on sales and complaints handling
The Financial Conduct Authority (FCA) has today published findings from its thematic review of packaged bank accounts. -
FSA Complaints data 2009 H1 [xls]
Aggregate complaints statistics: 2006 - 2009 (H1). Including opened, closed, upheld, speed of closure and redress. -
FSA Complaints data 2009 H1 [pdf]
Aggregate complaints statistics: 2006 - 2009 (H1). Including opened, closed, upheld, speed of closure and redress. -
FSA Complaints data 2010 H2 [pdf]
Aggregate complaints statistics: 2006 - 2010 (H2). Including opened, closed, upheld, speed of closure and redress.