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FSA Complaints data 2010 H1 [pdf]
Aggregate complaints statistics: 2006 - 2010 (H1). Including opened, closed, upheld, speed of closure and redress. -
FSA Complaints data 2010 H1 [xls]
Aggregate complaints statistics: 2006 - 2010 (H1). Including opened, closed, upheld, speed of closure and redress. -
FSA Complaints data 2010 H2 [xls]
Aggregate complaints statistics: 2006 - 2010 (H2). Including opened, closed, upheld, speed of closure and redress. -
FSA Complaints data 2011 H1 [xls]
Aggregate complaints statistics: 2006 - 2011 (H1). Including opened, closed, upheld, speed of closure and redress. -
FSA Complaints data 2009 H2 [xls]
Aggregate complaints statistics: 2006 - 2009. Including opened, closed, upheld, speed of closure and redress. -
FSA Complaints data 2009 H2 (PDF) [pdf]
Aggregate complaints statistics: 2006 - 2009 H2. Including opened, closed, upheld, speed of closure and redress. -
The technology challenge
Speech by Martin Wheatley, CEO, the FCA, at Lansons, London. This is the text of the speech as drafted, which may differ from the delivered version. -
FCA winds up a boiler room
Protecting consumers from unauthorised businesses is a vital part of the work we do but many people still lose money as a result of such investments every year. -
Digital regulatory reporting
Digital Regulatory Reporting (DRR) is a joint initiative to make regulatory reporting more efficient and effective. -
CP18/18: Guidance on regular premium PPI complaints and recurring non-disclosure of commission
This paper consults on new guidance that clarifies our expectations about the handling of certain regular premium payment protection insurance (PPI) complaints.