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FSA Commentary on FSA Complaints Data 2009 H1 [pdf]
FSA commentary on FSA Aggregate Complaints Data 2009 including highlights. -
Conduct Risk Briefing
Speech by Robert Taylor, Head of Wealth Management & Private Banking, at the FCA. This is the text of the speech as drafted, which may differ from the delivered version. -
FCA launches three-year strategy to improve outcomes
The FCA has launched a new strategy to improve outcomes for consumers and businesses throughout the UK. -
Our supervisory approach to PPI
We will soon be launching a campaign to inform people about the 29 August 2019 deadline to complain about payment protection insurance (PPI). This campaign will complement the regulatory and supervisory work we have done – and will continue to do -
Freedom of Information
Find out how to make a Freedom of Information Act (FOIA) request and view information the FCA has already released under FOIA and think is of public interest. -
FSA Commentary on FSA Complaints Data 2006 to 2008 [pdf]
FSA commentary on FSA Aggregate Complaints Data 2006 - 2008 including highlights. -
Questionnaire for MPs and their staff about constituency issues
They can be contacted at [email protected]. -
Data Provision under the Civil Liability Act 2018
The Civil Liability Act 2018 imposes a duty on insurers to provide information to the FCA about the effect that changes to the law under the Act will have on motor insurance premiums. -
FSA Firm-level complaints data 2012 H1 [xls]
FSA Firm-level complaints data 2012 H1. For firms submitting 500 or more opened complaints within their six month reporting period. Contains opened, closed, upheld and speed of closure. -
Workstreams updates
Update on Assessing Suitability Review (ASR 2), diagnostic review of business models, review of rules extending SME access to the Financial Ombudsman and de-anchoring remedy for credit cards