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Showing 831 to 840 of 1129 search results for complaints data every.

831. Retail banking: product governance review

     Multi-firm reviews Published: 05/03/2018 Last modified: 05/03/2018
     The latest stage of our supervision work looked at product governance in small and medium-sized retail banks. It examined how well banks consider customers’ needs when they design and sell products and provide after-sales services. We found common

832. Business interruption insurance during the coronavirus pandemic - High Court test case

     Statements Published: 15/05/2020 Last modified: 10/06/2020
     Statement on how we are engaging with policyholders and insurance intermediaries on business interruption (BI) insurance.

833. FCA urges public to report and speak out against fraudulent investment schemes

     Press Releases Published: 25/10/2017 Last modified: 25/10/2017
     More than a fifth (22%) of those contacted by a suspected fraudulent investment firm stay silent   Brits are more likely to report fly-tipping (81%) than investment scams (63%) Londoners report the most investment scams to the FCA followed by

834. FCA fines The Carphone Warehouse over £29m for insurance mis-selling

     Press Releases Published: 13/03/2019 Last modified: 20/12/2019
     The Financial Conduct Authority (FCA) has fined The Carphone Warehouse £29,107,600 for failings that led to the mis-selling of ’Geek Squad’, a mobile phone insurance and technical support product. This follows an FCA investigation which stemmed

835. Brexit and financial services: where have we got to?

     Speeches Published: 25/10/2018 Last modified: 26/10/2018
     Speech by Andrew Bailey, Chief Executive of the FCA, delivered at the City Banquet, Mansion House, London.

836. Interpreting the data

     Data Published: 15/08/2019 Last modified: 23/09/2020
     Find out how the data the FCA requires from providers of personal and business current accounts is measured.

837. Mobile phone insurance: Follow-up review findings

     Thematic reviews Published: 10/12/2015 Last modified: 10/12/2015
     Following our intervention, a number of firms have already made further improvements to their claims and complaints handling.

838. Mortgage lending & administration data items: FAQs

     Tasks for regulated firms Published: 06/05/2016 Last modified: 13/06/2022
     Mortgage lending & administration data items: FAQs

839. CP21/13: A new Consumer Duty

     Consultation papers Published: 13/05/2021 Last modified: 11/08/2023
     We consult on a Consumer Duty that would set clearer and higher expectations for firms’ standards of care towards customers

840. PS17/26: Information about current account services

     Policy statements Published: 25/07/2017 Last modified: 12/12/2017
     We are confirming changes to the Handbook to require providers of personal current accounts (PCAs) and business current accounts (BCAs) to publish information that will help customers to compare the service they could receive from different providers