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Investor protection in the UK: New tools, new challenges
Speech by Maggie Craig, Acting Head of Savings and Investments, at the FCA MiFID II Conference 2014. This is the text of the speech as drafted, which may differ from the delivered version. -
A changing landscape: the FCA’s strategic priorities for the pensions sector
Speech by Edwin Schooling Latter, Director of Markets and Wholesale Policy at the FCA, delivered at Pensions and Benefits UK 2019. -
Helping firms provide more support to customers making investment decisions
Examples on providing consumers with greater levels of support, including getting closer to the advice guidance boundary for giving a personal recommendation. -
New rules for claims management companies to boost consumer protection and professionalism
The Financial Conduct Authority (FCA) today published new rules and fees that will apply to all claims management companies (CMCs) from April 2019. That’s when the FCA takes over responsibility for regulating the firms, which help thousands of -
How implementing the Mortgage Market Review will shape the new market
Speech by Linda Woodall, Director of Mortgages and Consumer Lending, the FCA, at the Financial Services Expo, London. This is the text of the speech as drafted, which may differ from the delivered version. -
Uncle Buck LLP enters administration following FCA action
The FCA had concerns that Uncle Buck Finance LLP (Uncle Buck) was failing to meet the adequate resources Threshold Condition. Given the severity of these concerns, the FCA has required Uncle Buck to stop lending to customers. -
Safe custody services firm review findings
Read what we found during our series of visits in 2010 to the known providers of safe custody services in the UK, what we would expect to see if we conducted a set of similar visits again in the future, and some examples of good and poor practice -
FCA announces appointment of new Chair of the Financial Services Consumer Panel
The Financial Conduct Authority (FCA) has today announced the appointment of Wanda Goldwag as the new Chair of the independent Financial Services Consumer Panel. The appointment, effective from 1 March 2019 for an initial three-year term, has been -
Karina McTeague speech on retail banking and payments at the PayExpo 2017
Speech delivered by Karina McTeague, Director of Retail Banking Supervision at the FCA, at the PayExpo 2017 on changes within the payments landscape. -
DP15/7: Our approach to SMEs as users of financial services
refer complaints to the ombudsman service. ... When things go wrong, some struggle to navigate the complaints and claims processes or to obtain redress.