Search results
Showing 141 to 150 of 176 search results for complaints data every six months.
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Transforming to a forward-looking, proactive regulator
Speech by our CEO, Nikhil Rathi, delivered at the FCA’s Our Role and Business Plan webinar. -
Ensuring the fair treatment of customers in vulnerable circumstances
The positive steps firms have taken to embed FCA guidance and the areas where we expect to see improvement. -
Relending by high-cost lenders
This report sets out our review findings of relending by firms in the high-cost lenders portfolio. -
The regulation of advice – recommendations post FAMR
Speech by Tracey McDermott, Acting Chief Executive, FCA, delivered at the Westminster and City industry forum on FAMR, on 13 April 2016. This is the text of the speech as drafted, which may differ from the delivered version. -
Competition and savings: the regulator’s perspective
Speech by Christopher Woolard, Director of Strategy and Competition at the FCA, delivered at the TISA Annual Conference. -
LIBOR transition – the critical tasks ahead of us in the second half of 2020
Speech delivered by Edwin Schooling Latter, Director Markets and Wholesale Policy at the FCA, at a webinar hosted by the International Swaps and Derivatives Association 14 July event on 'The Latest in LIBOR Transition, The Path Forward'. -
Consumer credit regulation: the journey so far
Speech by Tracey McDermott, Acting Chief Executive, FCA, delivered at the Credit Summit 2016 on 7 April 2016. This is the text of the speech as drafted, which may differ from the delivered version. -
International regulatory developments affecting investment management
Speech by Nikhil Rathi, FCA Chief Executive, delivered at the Investment Association Annual Conference 2024. -
FCA review of medium-sized firms’ PPI complaints handling finds significant room for improvement
Whether complaint handlers were assessing the merits of individual complaints in line with the relevant FCA rules and guidance applicable to PPI;. ... Six of the firms involved were generally delivering fair outcomes on PPI complaints. -
Our approach to competition
The FCA promotes effective competition in the interests of consumers.