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Showing 101 to 110 of 17572 search results for complaints data published.

  1. 2015 Disclosure Log

    Last modified: 30/01/2020
    The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2015. 
  2. New FCA data show 3.76 million complaints about financial services firms

    Press Releases Published: 19/04/2018 Last modified: 31/05/2018
    Complaints about payment protection insurance (PPI) drove a 13% increase in the number of complaints made to financial services firms in the second half of 2017, according to figures published today by the FCA.
  3. FCA data shows increase in complaints with more than 4 million complaints during the first half of 2018

    Press Releases Published: 29/10/2018 Last modified: 29/10/2018
    The Financial Conduct Authority (FCA) has today published the complaints figures for regulated firms for the first half of 2018.
  4. Consumer warning – Larksway Investments Limited (in Liquidation)

    News stories Published: 27/11/2018 Last modified: 18/05/2021
    Larksway Investments Limited (Larksway) was referred to the FCA's Enforcement and Market Oversight Division on 5 April 2016.
  5. Financial crime

    Tasks for firms Published: 30/07/2015 Last modified: 11/03/2024
    Integrity of the UK's financial markets requires the FCA to ensure firms have effective systems and controls to detect, prevent and deter financial crime. Learn from good and poor examples and browse our guide to financial crime.
  6. Finalised Guidance on super complaints and references under section 234D

    Finalised guidance Published: 25/06/2013 Last modified: 26/06/2013
    Finalised Guidance on super complaints and references under section 234D. Finalised guidance First published:. ... Section 234C enables designated consumer bodies to make a super complaint to the FCA.
  7. Financial Conduct Authority consults on changes to PPI complaint handling rules

    Press Releases Published: 26/11/2015 Last modified: 26/11/2015
    Press Releases First published:. 26/11/2015. Last updated: 26/11/2015. Share page. ... In a statement published on 2 October 2015, the Financial Conduct Authority (FCA) stated that we would consult on introducing a deadline for making payment protection
  8. Bank or building society

    Last modified: 22/09/2017
    PSD2 introduces a number of changes. The Treasury has implemented these through the PSRs 2017 and the FCA has published its Policy Statement and Approach Document. ... of business(Chapter 8 in our Approach Document), Complaints handling (Chapter 11 in
  9. Underlying data for Montly PPI complaints before and during campaign - May 2021

    FOI Release Date of Release: 10/05/2021
    The FCA provides the data for the numbers of PPI complaints from Jan 2017 to Aug 2019.
  10. FCA statement on super-complaint from Citizens Advice to the CMA on excessive prices for disengaged consumers

    Statements Published: 28/09/2018 Last modified: 28/09/2018
    Citizens Advice today submitted a super-complaint to the Competition and Markets Authority (CMA) calling on it to identify remedies and recommendations to put an end to the penalty paid by loyal and disengaged consumers. The super-complaint covers