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Showing 121 to 130 of 17572 search results for complaints data published.
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2014 Disclosure Log
The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2014. -
New FCA complaints data: 3.32 million complaints about financial services in the first six months of 2017
The Financial Conduct Authority (FCA) has today published the data on the number of complaints reported by firms for the first half of 2017. -
The fairness challenge
Speech by Martin Wheatley, Chief Executive of the FCA, at Mansion House, London. This is the text of the speech as drafted, which may differ from the delivered version. -
How to complain if you’re a small business
If you’re a small or medium-sized enterprise (SME) and you're unhappy with a product or service, follow these steps to make a complaint. -
The Financial Conduct Authority and industry agree to improve the way consumer complaints are dealt with
Moreover, understanding the underlying reasons for complaints can help head off future problems. ... The review did not deal with PPI complaints, which have been addressed separately. -
2016 fines
This table contains information about fines published during the calendar year ending 2016. The total amount of fines is £22,216,446 (excluding Mr Shay Jacob Reches' additional penalty). -
FERGOFX
FERGOFX is not authorised or registered by the FCA. Find out more about unauthorised firms and individuals. -
Clydesdale Bank fined £20,678,300 for serious failings in PPI complaint handling
In mid-2011 Clydesdale implemented inappropriate policies which meant that its PPI complaint handlers were not taking into account all relevant documents when deciding how to deal with complaints. ... Clydesdale’s inappropriate policies meant that, for -
Ex-gratia payments for complaint handling delays
We explain our approach when we consider making an ex-gratia (goodwill) payment because of the distress or inconvenience caused by avoidable delays in our complaint handling. -
Keeping your firm's details up to date
Learn how to keep your firm’s details up to date, and about the Firm Details Attestation and Directory Persons' Attestation.