Filter results
Category
Filter by document type
Document type
Filter by year
Sort by:

Search results

Showing 291 to 300 of 17572 search results for complaints data published.

  1. Client money and assets reporting

    Tasks for regulated firms Published: 06/08/2015 Last modified: 09/02/2023
    Client Assets sourcebook (CASS) medium and large firms have to complete a Client Money and Assets Return (CMAR) each month. Read more on how to submit a CMAR.
  2. Regulating for better outcomes - next steps in consumer credit

    Speeches Published: 08/10/2021 Last modified: 08/10/2021
    Speech by Nisha Arora, Director of Consumer and Retail Policy, given at Westminster Business Forum
  3. FCA operating service metrics 2021/22

    Data Published: 19/07/2022 Last modified: 20/12/2023
    The FCA provides information about the timeliness of its operating service metrics (formerly known as service standards) in a range of areas for 2021/22.
  4. FCA urges Claims Management Companies and High Cost Lenders to work better together

    News stories Published: 31/03/2021 Last modified: 31/03/2021
    We remind HCLs and CMCs that we expect them to work together to resolve disputes and disagreements in the interest of their customers.
  5. FCA publishes update on PPI work – firms have improved complaints handling and are reopening two and a half million old complaints to ensure fair redress is paid

    Press Releases Published: 29/08/2014 Last modified: 01/11/2016
    Press Releases First published:. 29/08/2014. Last updated: 01/11/2016. Share page. ... In 2012 and 2013 the proportion of complaints being upheld, known as the uphold rate, fell.
  6. Our approach to supervision

    Corporate documents Published: 19/03/2024 Last modified: 19/03/2024
    Our approach to supervision sets out how we carry out our regulatory oversight. It is designed to help firms, consumers and markets understand how we work, and fulfil our accountability to Parliament and to the public.
  7. FCA statement regarding motor finance firms’ financial resources

    Statements Published: 12/04/2024 Last modified: 12/04/2024
    The FCA is writing to firms to remind them they must maintain adequate financial resources at all times.
  8. Berkeley Burke SIPP Administration Limited in administration but SIPP business is transferred to Hartley

    News stories Published: 18/09/2019 Last modified: 18/09/2019
    On 18 September 2019 the directors of Berkeley Burke SIPP Administration Limited ('BBSAL'), a firm authorised and regulated by the FCA, appointed Adrian Allen and Diana Frangou of RSM Restructuring Advisory LLP as Joint Administrators
  9. Payment Services Regulations 2017 and Electronic Money Regulations 2011

    Tasks for firms Published: 21/10/2015 Last modified: 14/08/2023
    The FCA provides information on the regulation of payment services and e-money, including who is affected by the rules.
  10. Annual Report 2013/14

    Corporate documents Published: 10/07/2014 Last modified: 16/02/2016
    Our Annual Report 2013/14 covers our first year in operation. It sets out how we delivered against our statutory objectives and highlights our key achievements as an organisation.