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Showing 51 to 60 of 17568 search results for complaints data published.

51. FCA sets out broad approach to assessing LCF Complaints

    Statements Published: 18/04/2021 Last modified: 15/03/2022
    We set out our broad approach to assessing London Capital & Finance (LCF) complaints.

52. GPC SIPP Limited enter administration

    News stories Published: 12/06/2019 Last modified: 15/08/2019
    Following discussions with the Financial Conduct Authority, on 11 June 2019, the sole director of GPC SIPP Limited, a firm authorised and regulated by the FCA, appointed Adam Stephens and Henry Shinners of Smith & Williamson LLP as joint

53. FCA performance scorecard - comparison metrics for personal current accounts 2021

    Data Published: 14/01/2021 Last modified: 14/01/2021
    This performance scorecard 2021 highlights some of the information available on personal current accounts, and can help customers choose their provider.

54. FCA sets out approach to assessing Connaught complaints

    Statements Published: 19/04/2021 Last modified: 19/04/2021
    In December we published the report of Raj Parker’s 'Independent Review into the FSA and FCA’s handling of the Connaught Income Fund Series 1 and connected companies', and our response to that review. In our response we said that we were sorry

55. Service standards 2018/19

    Data Published: 24/06/2019 Last modified: 24/06/2019
    The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2018/19.

56. Liberty SIPP Limited enters administration

    Statements Published: 28/04/2020 Last modified: 28/04/2020
    On 27 April 2020, the directors of Liberty SIPP Limited, a firm authorised and regulated by the Financial Conduct Authority (FCA), appointed Andrew Poxon & Alex Cadwallader of Leonard Curtis as Joint Administrators ('administrators').

57. Understanding complaints root cause analysis

    Focus areas Published: 15/08/2018 Last modified: 15/08/2018
    We recognise that firms of different size, scale and complexity have different systems for complaints. It is important for complaints root cause analysis (RCA) to distinguish between a symptom and the root cause of a complaint. This hypothetical

58. Using claims management companies

    Know your rights Published: 07/03/2019 Last modified: 01/03/2022
    The FCA is the regulator for CMCs in England, Wales and Scotland. The Financial Ombudsman Service has taken over complaints about CMCs.

59. Data

    Last modified: 18/04/2024
    All data published by the Financial Conduct Authority.

60. Data on complaints against FCA staff - April 2021

    FOI Release Date of Release: 30/04/2021
    The FCA provides information relating to complaints data supplied under reference FOI7927.