Search results
Showing 581 to 590 of 17590 search results for complaints data published.
-
HSBC agrees to extend redress scheme for customers impacted by historical debt collection practices
HSBC has voluntarily agreed to extend its redress scheme for customers who may have lost out by paying an unreasonable debt collection charge imposed by HFC Bank Ltd (HFC) and John Lewis Financial Services Limited (JLFS), the Financial Conduct -
FCA consults on new rules to improve the approach to open-ended funds investing in illiquid assets
The Financial Conduct Authority (FCA) is consulting on new rules and guidance to reduce the potential for harm to investors in funds that hold illiquid assets, particularly under stressed market conditions. These measures will also support the -
Insurance providers warned not to undervalue cars or other insured items when settling claims
Insurance firms have been warned not to undervalue cars and other insured items when settling insurance claims especially during the cost of living squeeze. -
FCA fines Yorkshire Building Society £4,135,600 for failings in dealing with customers in mortgage arrears
Press Releases First published:. 29/10/2014. Last updated: 29/10/2014. Share page. ... On 25 February 2014 the FCA published the findings of a thematic review of mortgage arrears handling, TR14/3 Mortgage lenders’ arrears management and forbearance. -
FCA sets out potential remedies to tackle concerns about general insurance pricing
The FCA has today published the interim report of its market study into the pricing of home and motor insurance. -
Review of terminal illness benefits within life insurance protection products
FCA review of insurance companies’ approaches to terminal illness benefits to make recommendations for improvement. -
Santander UK to contact more than 270,000 borrowers after raising cap on mortgage standard variable rate in 2008 without being clear
The Financial Conduct Authority (FCA) has reached an agreement with Santander UK plc (Santander) that will see it contact over 270,000 mortgage customers about unclear information it gave before increasing the cap on its mortgage standard variable -
FCA decides to cancel payday lender’s interim permission and ban its sole director
Press Releases First published:. 14/07/2016. Last updated: 14/07/2016. Share page. ... Customer complaints were commonly disregarded, and excessive sums were taken out of some customers’ bank accounts. -
Trust and confidence - ensuring firms’ ethics are built around their customers
Speech by Clive Adamson, Director of Supervision, at the Insurance Institute of London, London. This is the text of the speech as drafted, which may differ from the delivered version. -
CP18/23: Claims management companies: recovering the costs of regulation and the Financial Ombudsman Service
This paper sets out our proposals for recovering the costs of regulating claims management companies (CMCs) when applications open for temporary permissions on 1 January 2019.