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Showing 101 to 104 of 104 search results for complaints data sortable tables.

101. Coronavirus linked forbearance: key findings

     Multi-firm reviews Published: 25/03/2021 Last modified: 15/04/2021
     We set out our findings from our review, where we considered mortgage and consumer credit firms' implementation of Tailored Support Guidance since November 2020 and the operational readiness of firms to support customers in financial difficulty.

102. New FCA complaints data: 3.32 million complaints about financial services in the first six months of 2017

     Press Releases Published: 23/10/2017 Last modified: 23/10/2017
     The Financial Conduct Authority (FCA) has today published the data on the number of complaints reported by firms for the first half of 2017.

103. Overall complaints fell by 1.4%, driven by a reduction in complaints related to current accounts and savings accounts. PPI complaints rise

     Press Releases Published: 30/03/2016 Last modified: 07/02/2022
     Financial services firms received 2.11 million new complaints between July and December 2015, according to new complaints data published today by the Financial Conduct Authority.

104. Cost of Living: good and poor practice in the general insurance market

     Good and poor practice Published: 03/07/2023 Last modified: 03/07/2023
     We have reviewed how home and motor insurers are supporting customers in financial difficulty and handling claims. We found examples of good practice, but also areas where firms need to improve.