Search results
Showing 161 to 170 of 724 search results for complaints data to help assess.
-
Consumer Duty – information for firms
To help firms implement the Duty, we explain more on the areas of the Duty that we have been receiving firm queries on which are relevant for the wider market. -
How to complain if you’re a small business
If you’re a small or medium-sized enterprise (SME) and you're unhappy with a product or service, follow these steps to make a complaint. -
Whistleblowing quarterly data 2023 Q4
The data shows the number of new whistleblowing reports the FCA received in October and December 2023 and the allegations they featured. -
Information on Whistleblowing - November 2022
FCA provides information on Whistleblowing. -
Mortgage Prisoner Review
Our Mortgage Prisoner Review has been laid before parliament, providing data for borrowers to consider whether there are practical and proportionate solutions that can help them. -
FCA performance scorecard - comparison metrics for personal current accounts 2020
This performance scorecard for 2020 highlights some of the information available on personal current accounts, and can help customers choose their provider. -
Data strategy 2020
The data strategy sets out the FCA's vision for 2024 and how it will make better use of its data and analytics to transform how it regulates and delivers its Mission. -
Claims management companies: our regulation
The FCA is the claims management companies (CMCs) regulator. Learn about regulation and whether your firm needs to be FCA-authorised. -
PPI refund scams
Find out why you should be wary if you’re called out of the blue and told you’re owed a refund for mis-selling of PPI. -
Webinar: using assessment as a tool to understand culture
Webinar