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Showing 511 to 520 of 725 search results for complaints data to help assess.

  1. Retail banking Consumer Duty multi-firm work

    Multi-firm reviews Published: 14/12/2023 Last modified: 14/12/2023
    The findings from the FCA's Retail Banking Consumer Duty Multi-Firm work.
  2. FCA proposes stronger protection for consumers in financial markets

    Press Releases Published: 14/05/2021 Last modified: 14/05/2021
    Plans for a new Consumer Duty which will set a higher level of consumer protection in retail financial markets
  3. Mortgage lending and administration return (MLAR)

    Tasks for regulated firms Published: 06/08/2015 Last modified: 09/02/2023
    Find out more about the sections of a Mortgage Lending and Administration Return (MLAR) and what you need to do when submitting one.
  4. Retail Distribution Review six months in – how firms are implementing the RDR

    Press Releases Published: 25/07/2013 Last modified: 09/02/2017
    The Financial Conduct Authority (FCA) has published an early review of how advisory firms have implemented some of the core aspects of the Retail Distribution Review (RDR) months after its implementation.
  5. Evolution of a new model for financial regulation in the UK

    Speeches Published: 21/09/2020 Last modified: 21/09/2020
    Christopher Woolard, interim chief executive, delivers speech at the 10th annual International Financial Services Forum
  6. Financial Conduct Authority consults on changes to PPI complaint handling rules

    Press Releases Published: 26/11/2015 Last modified: 26/11/2015
    a consumer communications campaign, and on new rules and guidance for handling PPI complaints in light of the Supreme Court’s decision in Plevin v Paragon Personal Finance Ltd. ... Making such complaints is free to consumers and most people should not
  7. Retail and Wholesale Banking: review of firms’ whistleblowing arrangements

    Multi-firm reviews Published: 14/11/2018 Last modified: 14/11/2018
    We have reviewed how firms have implemented our whistleblowing rules. We have published the findings, including the areas of good practice we observed and areas for improvement, together with our expectations on firms’ whistleblowing arrangements.
  8. Review on disclosure of costs by asset managers

    Multi-firm reviews Published: 28/02/2019 Last modified: 28/02/2019
    We have reviewed how asset managers calculate and disclose transaction costs and how effective overall cost disclosures are.
  9. General Insurance value measures data – year ending 31 August 2016

    Data Published: 25/01/2017 Last modified: 06/09/2018
    We have published general insurance value measures data for 38 insurers (including both UK and EEA firms) for the year ending 31 August 2016.
  10. FCA announces proposals to further support consumer credit customers

    Press Releases Published: 19/06/2020 Last modified: 19/06/2020
    The FCA has today announced proposals which would provide continued support for users of certain consumer credit products, who are facing a financial impact because of the exceptional circumstances arising from coronavirus.