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Showing 631 to 640 of 725 search results for complaints data to help assess.

  1. FCA review of medium-sized firms’ PPI complaints handling finds significant room for improvement

    Press Releases Published: 25/09/2013 Last modified: 29/11/2016
    The FCA is working closely with firms to help improve their complaint handling processes to a level that consumers would expect and to remediate any detriment that may have occurred. ... Whether complaint handlers were assessing the merits of individual

  2. FCA reveals findings from first cryptoassets consumer research

    Press Releases Published: 07/03/2019 Last modified: 07/03/2019
    The Financial Conduct Authority (FCA) has today published two pieces of research looking at UK consumer attitudes to cryptoassets, such as Bitcoin or Ether. The research includes qualitative interviews with UK consumers and a national survey.

  3. Eight weeks remaining for card security product holders to claim compensation

    Press Releases Published: 18/01/2016 Last modified: 18/01/2016
    A Scheme of Arrangement (“Scheme”) is an arrangement between a company and its creditors and can help with the re-organisation of a company’s finances. ... This means that consumers who are eligible for the Scheme can complain to the FOS, but the

  4. Financial Conduct Authority confirms approach to improving responsibility and accountability in the banking sector

    Press Releases Published: 16/03/2015 Last modified: 16/03/2015
    Certification Regime - will require relevant firms to assess and certify at least annually the fitness and propriety of employees deemed capable of causing significant harm to the firm or any of ... The WMS noted that the regulators’ rules will ‘help

  5. PS18/21: SME access to the Financial Ombudsman Service - near-final rules

    Policy statements Published: 22/01/2018 Last modified: 17/12/2018
    Following publication of this Policy Statement with near-final rules, we have now published final rules. Our final rules, which are unchanged from our near-final rules, extend access to the Financial Ombudsman Service (‘the ombudsman service’)

  6. Consumer credit firms must raise advertising standards, says FCA

    Press Releases Published: 16/05/2014 Last modified: 22/05/2014
    The FCA also acts on complaints received from the public and via the Advertising Standards Authority. ... warning: late repayment can cause you serious money problems. For help, go to: moneyadviceservice.org.uk”.

  7. CPP redress scheme opens - customers have until end of August 2014 to claim

    Press Releases Published: 03/02/2014 Last modified: 03/02/2014
    A Scheme of Arrangement (“Scheme”) is an arrangement between a company and its creditors and can help with the re-organisation of a company’s finances. ... This means that consumers who are eligible for the Scheme can complain to the FOS, but the

  8. Financial Conduct Authority outlines lessons learned in year one of its Regulatory Sandbox

    Press Releases Published: 20/10/2017 Last modified: 20/10/2017
    The Financial Conduct Authority (FCA) has today published a report outlining how the regulatory sandbox (sandbox) has met its objectives over the first year of operation.

  9. Firm fined £1.8million for "unacceptable" approach to bribery & corruption risks from overseas payments

    Press Releases Published: 19/12/2013 Last modified: 30/08/2015
    JLTSL also did not adequately assess the potential risk of new insurance business secured through its existing overseas introducers. ... Overseas Introducer means an overseas third party that helps a frim (in this case JLTSL) to win and retain business

  10. FCA collaborates on new consultation to explore the opportunities of a Global Financial Innovation Network

    Press Releases Published: 07/08/2018 Last modified: 22/01/2021
    The FCA has, in collaboration with 11 financial regulators and related organisations, announced the creation of the GFIN
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