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Showing 161 to 170 of 458 search results for complaints data to help assess how well firms.

  1. 2016 Disclosure Log

    Last modified: 30/01/2020
    The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2016. 

  2. Market Watch 66

    Newsletters Published: 11/01/2021 Last modified: 22/01/2021
    In this Market Watch, we set out our expectations for firms on recording telephone conversations and electronic communications when alternative working arrangements are in place, including increased homeworking.

  3. FCA to investigate competition in investment and corporate banking services following review of wholesale markets

    Press Releases Published: 19/02/2015 Last modified: 19/02/2015
    assess whether they are getting value for money, and that the bundling and cross selling of services could make it difficult for new entrants or smaller established firms to challenge established ... Market studies are an important tool for examining how

  4. Apply to the Regulatory Sandbox

    Firms Published: 27/03/2022 Last modified: 14/04/2023
    Find out how to apply to test in the Regulatory Sandbox and what happens after you submit your application.

  5. FCA statement regarding motor finance firms’ financial resources

    Statements Published: 12/04/2024 Last modified: 12/04/2024
    The FCA is writing to firms to remind them they must maintain adequate financial resources at all times.

  6. Borrowers in financial difficulty following the coronavirus pandemic - key findings

    Research insights Published: 03/11/2022 Last modified: 03/11/2022
    We detail our findings from our review of firms’ treatment of borrowers in financial difficulty after the pandemic. We include areas all firms must improve on.

  7. FCA appoints new Chair at the Financial Ombudsman Service

    Press Releases Published: 05/06/2019 Last modified: 05/06/2019
    Baroness Zahida Manzoor CBE has been appointed Chair of the Financial Ombudsman Service. The appointment was made by the FCA Board with the approval of HM Treasury.

  8. Innovation Hub now open for business, says FCA

    Press Releases Published: 28/10/2014 Last modified: 28/10/2014
    of all regulated financial firms and the prudential supervision of those not supervised by the Prudential Regulation Authority (PRA). ... The FCA has an overarching strategic objective of ensuring the relevant markets function well.

  9. Regulatory Sandbox eligibility criteria

    Firms Published: 27/03/2022 Last modified: 28/03/2022
    Review our 5 eligibility criteria before applying to the Regulatory Sandbox. 

  10. Adviser reporting requirements

    Tasks for regulated firms Published: 12/05/2015 Last modified: 09/02/2023
    The FCA needs information to show that you are complying with the Retail Distribution Review (RDR) rules. Learn how to stay compliant.
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