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Showing 191 to 200 of 458 search results for complaints data to help assess how well firms.

  1. Consumer Credit and the FCA: one year on

    Speeches Published: 11/03/2015 Last modified: 11/03/2015
    But actually to what extent can you support it to deliver improved outcomes for both consumers, as well as firms? ... Nor room to assess firms against principles. Whereas the FCA has much greater flexibility of operation and policy.

  2. The risks of token regulation

    Speeches Published: 06/09/2021 Last modified: 06/09/2021
    Speech by Charles Randell, Chair of the FCA and PSR, to the Cambridge International Symposium on Economic Crime

  3. The FCA's regional FinTech engagement

    Speeches Published: 26/04/2017 Last modified: 26/04/2017
    Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at Leeds Digital Festival.

  4. Innovation: The regulatory opportunity

    Speeches Published: 28/10/2014 Last modified: 21/11/2016
    Speech by Martin Wheatley, Chief Executive of the FCA, at the Financial News Conference, London. This is the text of the speech as drafted, which may differ from the delivered version.

  5. FCA proposes actions to improve competition in the investment platform market

    Press Releases Published: 16/07/2018 Last modified: 16/07/2018
    Competition is working well for most consumers using investment platforms, according to interim findings of the Financial Conduct Authority’s market study into investment platforms, published today.

  6. Competing on integrity

    Speeches Published: 14/11/2013 Last modified: 30/09/2016
    Speech by Martin Wheatley, Chief Executive of the FCA, at the CFA European Investment Conference. This is the text of the speech as drafted, which may differ from the delivered version.

  7. Review of host Authorised Fund Management firms

    Multi-firm reviews Published: 30/06/2021 Last modified: 05/08/2021
    We wanted to test the viability of the host AFM business models and assess whether conflicts of interests were being effectively managed.

  8. Lloyds Banking Group fined £117m for failing to handle PPI complaints fairly

    Press Releases Published: 05/06/2015 Last modified: 05/06/2015
    Firms are required to assess complaints impartially and can reject unfounded claims. ... Some complaint handlers relied on the Overriding Principle to dismiss customers’ personal accounts of what had happened during the PPI sale or to not fully

  9. Regulation in a changing world

    Speeches Published: 21/10/2019 Last modified: 21/10/2019
    Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at the City of London/Cicero event on Future of Regulation.

  10. Competition and savings: the regulator’s perspective

    Speeches Published: 25/11/2016 Last modified: 25/11/2016
    Speech by Christopher Woolard, Director of Strategy and Competition at the FCA, delivered at the TISA Annual Conference.
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