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Showing 271 to 280 of 458 search results for complaints data to help assess how well firms.

  1. The Financial Conduct Authority places consumer protection at the heart of crowdfunding

    Press Releases Published: 06/03/2014 Last modified: 06/03/2014
    Also, new prudential regulations will be introduced over time so that these firms have capital to help withstand financial shocks. ... The FCA has an overarching strategic objective of ensuring the relevant markets function well.

  2. FCA starts countdown to PPI complaints deadline with advertising campaign featuring Arnold Schwarzenegger

    Press Releases Published: 29/08/2017 Last modified: 29/08/2017
    Arnold Schwarzenegger will feature in a new campaign designed to create awareness of the deadline to make a complaint about Payment Protection Insurance (PPI).

  3. Building a financial regulatory system suitable for the UK in the new era

    Speeches Published: 01/07/2020 Last modified: 01/07/2020
    Speech delivered by Nausicaa Delfas, Executive Director of International, at the City & Financial Professional Virtual Roundtables.

  4. How regulation can prepare the ground for economic growth

    Speeches Published: 27/09/2022 Last modified: 27/09/2022
    Speech by Sarah Pritchard, Executive Director, Markets at the City and Financial Global: The Future of UK Financial Services Regulation Summit.

  5. FCA proposes changes to complaint handling rules to help victims of authorised push payment fraud

    Press Releases Published: 26/06/2018 Last modified: 26/06/2018
    Authorised push payment (APP) fraud is where a fraudster tricks an individual consumer or micro business to instruct their payment services provider (PSP), such as their bank, to send money from their account to an account controlled by that

  6. HomeServe fined £30 million for widespread failings

    Press Releases Published: 13/02/2014 Last modified: 13/02/2014
    from November 2008 to October 2011, to identify and address inappropriate bias within the remuneration structure for the complaint handling teams, which incentivised staff to close as many complaints as possible, ... The FCA has an overarching strategic

  7. Review of property funds and liquidity risks

    Multi-firm reviews Published: 20/07/2017 Last modified: 20/07/2017
    Findings from our suspended property fund review.

  8. IFPR implementation observations: quantifying threshold requirements and managing financial resources

    Multi-firm reviews Published: 27/02/2023 Last modified: 09/03/2023
    Firms should consider these and how they can strengthen their processes.

  9. FCA operating service metrics 2021/22

    Data Published: 19/07/2022 Last modified: 20/12/2023
    The FCA provides information about the timeliness of its operating service metrics (formerly known as service standards) in a range of areas for 2021/22.

  10. Primary Market Bulletin 37

    Newsletters Published: 09/12/2021 Last modified: 09/12/2021
    In this edition we cover the implementation of our postponed rules that require issuers to publish their annual financial reports. We explain the importance of adequate business continuity procedures and review sponsor requirements to identify and
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