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Showing 291 to 300 of 458 search results for complaints data to help assess how well firms.
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The regulation of advice – recommendations post FAMR
Speech by Tracey McDermott, Acting Chief Executive, FCA, delivered at the Westminster and City industry forum on FAMR, on 13 April 2016. This is the text of the speech as drafted, which may differ from the delivered version. -
Brexit – what we expect firms and other regulated persons to do now
The Treasury has published draft legislation that would temporarily empower the FCA and the Bank of England/Prudential Regulation Authority (PRA) to make transitional provisions if the UK leaves the EU without an agreement in place. We intend to use -
It's time for an Enlightenment on financial inclusion
Speech by Nikhil Rathi, the FCA's Chief Executive, delivered at PwC Glasgow for the Scottish Financial Enterprise: Extending Financial Inclusion event. -
Financial Conduct Authority to investigate how firms deal with risk benchmark manipulation
The forward-looking thematic review will assess whether firms have learnt lessons from LIBOR and other recent controversies and ask if adequate controls on traders behaviour and activity are now in ... will be undertaken to ensure that this market is -
Regulatory Developments and the Changing Market Structure
Speech by David Lawton, Director of Markets at the FCA, at the American Bar Association Capital Markets Conference, Law Society, London, Thursday 27 February 2014. This is the text of the speech as drafted, which may differ from the delivered version -
Making innovation work for firms and consumers
Speech by Martin Wheatley, Chief Executive, the FCA, at Bloomberg, London. This is the text of the speech as drafted, which may differ from the delivered version. -
Financial Conduct Authority consults on changes to PPI complaint handling rules
Making such complaints is free to consumers and most people should not need to use a claims management company to assist them. ... The FCA has an overarching strategic objective of ensuring the relevant markets function well. -
Investment Funds, Markets Liquidity and the Investor
Speech by David Lawton, Director of Markets Policy and International, FCA, delivered at The 9th Financial Risk International Forum in Paris on 21 March 2016. This is the text of the speech as drafted, which may differ from the delivered version. -
FCA response to FSB’s Super-Complaint - requiring personal guarantees for business loans
On 08 December 2023, we received a super-complaint from the Federation of Small Businesses (FSB). This is the first super-complaint we have received since the super-complaint regime was applied to the FCA in 2013. -
Financial Conduct Authority says time to end premium calls for consumers
It is not fair that customers often have to use expensive phone lines when calling firms to ask for help or to complain. ... Current FCA rules require every authorised firm to have a free channel for making a complaint.