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Showing 321 to 330 of 458 search results for complaints data to help assess how well firms.
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Time is running out: the pressure is on to prioritise PPI
With one in five Brits reporting they’ve left making a decision to the last minute and with a week to go to the PPI complaints deadline, the time for decision-making is now. -
GC15/1 Risks to customers from performance management at firms
We have taken a forward looking approach to our work on performance management and this report aims to help firms improve practices in this area, where needed. ... We are consulting on guidance to help firms manage the risks in this area, including -
TR13/9 - Anti-Money Laundering and Anti-Bribery and Corruption Systems and Controls: Asset Management and Platform Firms
So we carried out a thematic review on asset management and platform firms to assess whether this sector is taking adequate steps to mitigate the money laundering and bribery and corruption ... This review, along with the Financial Crime: a Guide for -
Operational resilience: insights and observations for firms
Make sure your firm is ready to comply with the FCA's operational resilience rules by 31 March 2025. Use our observations to help review your firm’s approach. -
CP18/18: Guidance on regular premium PPI complaints and recurring non-disclosure of commission
This paper consults on new guidance that clarifies our expectations about the handling of certain regular premium payment protection insurance (PPI) complaints. -
FCA announces the names of firms who have participated in the Advice Unit and publishes the FAMR baseline report
The Financial Conduct Authority (FCA) has today announced the names of firms who have participated in the Advice Unit. -
Stepstone Credits (clone of FCA authorised firm)
Stepstone Credits (clone of FCA authorised firm) is not authorised or registered by the FCA but has been targeting people in the UK, claiming to be an authorised firm. Find out why you should be wary of dealing with this unauthorised firm and how to -
Overview of competition at the FCA
Speech by Mary Starks, Director of Competition and Economics at the FCA, delivered at Credit Suisse. -
Asset management: A regulatory perspective
Speech by Andrew Bailey, Chief Executive at the FCA, delivered at London Business School Annual Asset Management Conference. -
Authorised fund managers’ assessments of their funds’ value
This review sets out our findings from our review, where we looked at the processes used by different Authorised Fund Managers (AFMs) when they carry out assessments of value (AoVs or 'Value Assessments') for the funds they operate.