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Showing 381 to 390 of 458 search results for complaints data to help assess how well firms.

  1. Increasing transparency and engagement at renewal in general insurance markets: PS16/21

    Policy and guidance Published: 10/08/2016 Last modified: 07/03/2017
    In this Policy Statement we report on the main issues arising from Consultation Paper 15/41 - Increasing transparency and engagement at renewal in general insurance markets - and confirm the final rules and non-Handbook guidance.

  2. Catching a falling knife: an analysis of circuit breakers in UK equity markets

    Research insights Published: 03/08/2017 Last modified: 03/08/2017
    Circuit breakers play an important role in UK equity markets. During abnormally volatile conditions, they can halt trading in a way that gives the market a cool-down period and pools available liquidity in an auction.

  3. IFPR implementation observations: quantifying threshold requirements and managing financial resources – concluding report

    Multi-firm reviews Published: 27/11/2023 Last modified: 27/11/2023
    Further observations on how firms are implementing requirements on the Internal Capital Adequacy and Risk Assessment process and reporting under the Investment Firms Prudential Regime.

  4. SME collections and recoveries review

    Multi-firm reviews Published: 12/07/2022 Last modified: 12/07/2022
    Findings from our multi-firm review assessing how retail banks treat their SME customers in collections and recoveries.

  5. Pilot general Insurance value measures data – year ending 31 August 2017

    Data Published: 01/03/2018 Last modified: 31/10/2022
    The FCA have published general insurance value measures data for 36 insurers (including both UK and EEA firms) for the year ending 31 August 2017.

  6. Can robo-advice improve borrower repayment decisions?

    Research articles Published: 30/08/2022 Last modified: 30/08/2022
    Analysis showing that a simple automated ‘robo-advice’ tool significantly improved borrower repayment decisions in a randomised controlled trial.

  7. Consumer Investments data review April 2022 – March 2023

    Data Published: 08/12/2023 Last modified: 08/12/2023
    A summary of the FCA's work to tackle consumer harm in the investment market, between 1 April 2022 and 31 March 2023.

  8. Open Finance: an opportunity for financial services

    Speeches Published: 18/11/2019 Last modified: 18/11/2019
    Speech by Sheldon Mills, Director of Competition at the FCA, delivered at The Investments and Savings Alliance​​​​​​​ (TISA) Open Finance Conference, London.

  9. FCA finds annuity market not working for consumers - Competition Market Study launched

    Press Releases Published: 14/02/2014 Last modified: 07/07/2017
    2]. , as well as results from the FCA’s review of sales practices. ... 31 firms sell pension annuities (25 of which were included in our review).

  10. Towards end of the transition period: getting ready for a new environment

    Speeches Published: 12/11/2020 Last modified: 12/11/2020
    Speech delivered by Nausicaa Delfas, Executive Director of International, at the UK’s Regulatory Regime for Financial Services Summit.
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