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Showing 451 to 458 of 458 search results for complaints data to help assess how well firms.

  1. Coronavirus and safeguarding customers’ funds: proposed guidance for payment firms

    Policy and guidance Guidance consultations Published: 22/05/2020 Last modified: 05/06/2020
    Short consultation proposing additional temporary guidance to strengthen payment firms’ prudential risk management and arrangements for safeguarding customers’ funds in light of the exceptional circumstances of the coronavirus pandemic
  2. Free trade in financial services and global regulatory standards: friends not rivals

    Speeches Published: 26/01/2017 Last modified: 02/02/2017
    Speech by Andrew Bailey, Chief Executive of the FCA, at the Economic Council Financial Markets Policy Conference.
  3. Financial Lives 2022 survey - Key findings from the May 2022 survey: Executive summary

    Financial Lives Published: 26/07/2023 Last modified: 26/07/2023
    Executive summary for the key findings from the FCA’s Financial Lives February 2022 survey.
  4. Opening up and speaking out: diversity in financial services and the challenge to be met

    Speeches Published: 19/12/2018 Last modified: 19/12/2018
    Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at Mitsubishi UFJ Financial Group, London.
  5. Testing how Authorised Fund Managers are embedding the Guiding Principles in ESG and sustainable investment funds

    Multi-firm reviews Published: 16/11/2023 Last modified: 16/11/2023
    We set out findings from our supervisory work that looked at how authorised fund managers (AFMs) comply with existing regulatory requirements and expectations on the design, delivery and disclosure of Environmental, Social and Governance (ESG) and
  6. Principal firms who have Credit Broking permissions: Good practice and areas for improvements

    Good and poor practice Published: 23/04/2024 Last modified: 23/04/2024
    We assessed the key harms and drivers of harm caused by ARs and IARs who undertake credit broking. We found some examples of good and poor practice that we'd like to share with firms, as we think they can improve their practices.
  7. FCA fines five banks £1.1 billion for FX failings and announces industry-wide remediation programme

    Press Releases Published: 12/11/2014 Last modified: 04/11/2019
    The Financial Conduct Authority (FCA) has imposed fines totalling £1,114,918,000 ($1.7 billion) on five banks for failing to control business practices in their G10 spot foreign exchange (FX) trading operations: Citibank N.A. £225,575,000 ($358
  8. Pension savers claim over £30 million lost to scams as regulators urge footie fans to show scammers the red card

    Press Releases Published: 25/08/2020 Last modified: 25/08/2020
    A total of £30,857,329 has been reportedly lost to pension scammers since 2017 according to complaints filed with Action Fraud, says the Financial Conduct Authority and The Pensions Regulator.