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Showing 61 to 70 of 132 search results for complaints data to help assess how well firms are treating.

  1. FCA highlights concerns when credit firms allow repeat borrowing

    Press Releases Published: 06/08/2020 Last modified: 07/08/2020
    The FCA has today published the findings of a review into relending by firms that offer high-cost credit.

  2. International regulatory developments affecting investment management

    Speeches Published: 05/06/2024 Last modified: 05/06/2024
    Speech by Nikhil Rathi, FCA Chief Executive, delivered at the Investment Association Annual Conference 2024.

  3. Consumer Duty: Not once and done

    Speeches Published: 01/11/2023 Last modified: 01/11/2023
    Speech by Nisha Arora, delivered at Deloitte: Consumer Duty - Next Steps

  4. Apply to become a credit reference agency or credit information services provider

    Firm authorisation Published: 27/04/2020 Last modified: 13/12/2023
    Find out how to apply to the FCA for authorisation if you want to provide credit references or credit information services.

  5. Findings of multi-firm review into insurers' valuation of vehicles

    Multi-firm reviews Published: 27/03/2024 Last modified: 27/03/2024
    We set out the findings from our review which assesses firms’ claims-handling processes for valuing vehicles which have been stolen or written-off (‘total-loss’ claims).

  6. What does the future of insurance broking look like?

    Speeches Published: 02/07/2013 Last modified: 18/07/2013
    Speech by Simon Green, Head of General Insurance and Protection, the FCA, at the Incisive Media Insurance Age Regulation event, London. This is the text of the speech as drafted, which may differ from the delivered version.

  7. FCA proposes price cap for payday lenders

    Press Releases Published: 15/07/2014 Last modified: 15/07/2014
    The FCA expects to see evidence of a significant increase in firms participating in real-time data sharing by November, and better coverage by real-time databases. ... In June 2014 the FCA secured an agreement from payday firm Wonga to pay compensation

  8. The Consumer Credit landscape today

    Speeches Published: 27/02/2018 Last modified: 27/02/2018
    Speech by Andrew Bailey, Chief Executive of the FCA, at the Finance & Leasing Association (FLA).

  9. Regulating for better outcomes - next steps in consumer credit

    Speeches Published: 08/10/2021 Last modified: 08/10/2021
    Speech by Nisha Arora, Director of Consumer and Retail Policy, given at Westminster Business Forum

  10. Cyber resilience and supplier risk: moving beyond compliance

    Speeches Published: 17/11/2017 Last modified: 30/11/2017
    Speech delivered by Nausicaa Delfas, Chief Operating Officer at the FCA, at the Cyber Security Summit and Expo 2017