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Showing 301 to 310 of 16206 search results for consumer research.

  1. Research Note: Further evidence on choices of dominated mortgage products

    Data and research Research notes Published: 22/05/2019 Last modified: 22/05/2019
    FCA Occasional Paper No. 33 found that there was a surprising prevalence of 'dominated' choices in the UK mortgage market. Almost 30% of customers chose mortgage products that were strictly worse on all price dimensions than another available

  2. Financial Lives: The experiences of vulnerable consumers – Case Studies [pdf]

    Financial Lives Published: 29/07/2020
    The case studies presented here explore the experiences that vulnerable consumers had when dealing with retail financial services firms, based on face-to-face depth interviews, undertaken by IFF research.

  3. Personal data and enforcement

    Last modified: 22/02/2023
    How and why the FCA uses personal data to carry out its enforcement functions.

  4. MS18/1.2: Annex 4: Consumer survey report [pdf]

    Market studies Published: 04/10/2019
    The Financial Conduct Authority (FCA) commissioned London Economics (in association with YouGov and Kudos Research) to conduct a study of consumer behaviour, understanding and attitudes in the home and motor insurance markets. The study is part of

  5. FCA warns of impending Consumer Duty deadline

    Press Releases Published: 10/05/2023 Last modified: 10/05/2023
    With fewer than 90 days to go until the start of the Consumer Duty the Financial Conduct Authority (FCA) has urged firms to ensure they are ready for the 31 July deadline.

  6. Regulation for a different world

    Speeches Published: 06/05/2021 Last modified: 07/05/2021
    Speech by our CEO, Nikhil Rathi, on Regulation for a Different World at the Association of Foreign Banks.

  7. Alternatives to High‑cost Credit Report [pdf]

    External research Published: 22/07/2019
    In this paper, the FCA examines the market for alternatives to high‑cost credit by looking at consumer demand and the availability of credit and non‑credit alternatives.

  8. Digital Regulation Cooperation Forum

    About us How we operate Published: 18/03/2022 Last modified: 26/04/2024
    Find out more about the Digital Regulation Cooperation Forum (DRCF) and how it is supporting regulatory cooperation and coordination in digital markets.

  9. Firms continue to fail to meet our expectations on their use of dealing commission

    Multi-firm reviews Published: 03/03/2017 Last modified: 29/11/2021
    We summarise our findings from a review that analysed dealing commission expenditure across 31 investment managers (covering asset managers, wealth managers and host-authorised corporate director providers) between 2012 and 2015.

  10. MS18/1.2: Annex 5: Consumer survey technical report [pdf]

    Market studies Published: 04/10/2019
    This study for the Financial Conduct Authority (FCA), conducted by London Economics in association with YouGov and Kudos Research, forms part of the evidence base for the FCA’s General Insurance Pricing Practices Market Study. The study focuses on
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