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Showing 421 to 430 of 16242 search results for consumer research.
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MS19/1: Credit Information Market Study
We have published the Final Report for the Credit Information Market Study. It contains our proposed package of remedies aimed at addressing concerns we identified in the market. We also set out feedback received from stakeholders in response to -
Access to cash coverage in the UK 2022 Q4
The FCA provides an overview of geographical cash access coverage in the UK at the end of the fourth quarter (October to December) of 2022. -
Supporting consumers through tough times – priorities for credit regulation
Speech by Brian Corr, Interim Director of Retail Lending at the FCA, delivered at Credit Summit 2022 -
Occasional Paper No. 58: Understanding consumer financial wellbeing through banking data
In this study, we use objective and subjective approaches to better understand consumer financial wellbeing. -
FCA says logbook lenders must raise standards
Research published today lifts the lid on how these firms treat their customers. The FCA has found evidence of poor firm behaviour, including little or no affordability checks with some applicants encouraged to manipulate details of their income on -
Learning from the last 30 years to face the next
Speech by our Chief Executive, Nikhil Rathi on the need to maintain skills and professional standards in the future; delivered at the CISI 30th anniversary dinner. -
The institutionalisation of customer service
Speech by Martin Wheatley - Managing Director, Conduct Business Unit at the Chartered Institute for Securities & Investment -
Access to cash coverage in the UK 2022 Q2
The FCA provides an overview of geographical cash access coverage in the UK at the end of the second quarter of 2022. -
Regulatory Sandbox accepted firms
Firms that have been accepted into the Regulatory Sandbox, including previous cohorts. -
Building a regulatory environment for the future
Speech by our CEO, Nikhil Rathi, delivered at City Week 2021.