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Occasional Paper No. 24: Behaviour and compliance in organisations
This paper discusses the factors that influence effective compliance and provides suggestions for how regulators and firms can improve levels of compliance. -
Get-rich-quick, Ponzi and pyramid schemes
Find out how get-rich-quick schemes like Ponzi and pyramid schemes work, how to avoid scams and what to do if you’re scammed. -
How we can help consumers cope during the cost of living squeeze
In this blog, Sheldon Mills discusses the ways we can help consumers, and how we ensure customer protection when faced with financial challenges arising from the cost of living. -
Over 55s at heightened risk of fraud, says FCA
Additional research carried out by the FCA ‘A quantitative analysis of victims of investment crime’, published October 2014. ... We have published warnings about 147 unauthorised firms targeting UK consumers and appointed investigators in 23 cases. -
New guidance to help firms do more for vulnerable consumers
The FCA has set out new best practice guidance for firms to do more to protect vulnerable consumers. -
Why diversity and inclusion are regulatory issues
Speech by our CEO, Nikhil Rathi, at the launch of the HM Treasury Women in Finance Charter Annual Review. -
FS17/2: High-cost credit and review of the high-cost short-term credit price cap
We are publishing our response to the Call for Input into our review of high-cost credit products. -
FCA issues warning over festive season loan fee fraud
‘Three Wise Warnings’ for consumers to look out for this Christmas as fraudsters attempt to steal two-thirds of average gift spend. -
Aggregate complaints data: 2016 H1
The FCA collects complaints data from firms to assess how well they are treating their customers and how firms’ performance changes over time. -
FCA and Industry Working Group on interest-only mortgages: terms of reference
We are forming a working group to support and inform our review of existing interest-only guidance as well helping our understanding on how interest-only borrowers are currently treated.