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FCA secures contract changes for buy-now-pay-later customers as more consumers use the product
FCA research shows that there has been a significant increase in the use of buy-now-pay-later (BNPL). -
Implementing Technology Change
This review sets out the findings from our cross-Financial Services change management review which looked at how financial firms manage technology change, the impact of change failures and the practices utilised within the industry to help reduce -
FCA publishes video to help consumers understand pension transfer advice
The FCA's video aims to help consumers better understand financial advice on transferring out of a defined benefit pension. -
Call for mortgage intermediaries willing to help mortgage prisoners
We want to hear from mortgage intermediaries who will work with mortgage prisoners to help them identify and move to an active lender where this is possible, or signpost them to additional support such as debt advice. -
The Financial Conduct Authority places consumer protection at the heart of crowdfunding
By boosting consumer protection, the rules will help ensure that consumers have access to fair, clear information that is not misleading, when using loan-based, or securities-based crowdfunding platforms. ... We want to ensure that consumers are -
Acting flexibly and treating customers fairly in the face of a pandemic
Speech on the FCA’s priorities for the credit market, by Jonathan Davidson, Executive Director of Supervision – Retail and Authorisations. -
Occasional Paper No. 33: Choices of dominated mortgage products by UK consumers
As part of the mortgages market study, the FCA wanted to understand the extent to which UK consumers might save money when buying a mortgage and to understand what may be driving some to buy more expensive mortgages. This Occasional Paper -
Improving picture for personal finances, but many still struggling
New research from the FCA has found that while many are struggling to meet financial commitments, the picture has improved over the last year. -
FCA reveals findings from its first Financial Lives Survey
The Financial Conduct Authority (FCA) has today published the results of its Financial Lives Survey 2017. -
FCA calls for consumers to think back, then act as PPI deadline closes in
With only one month to go until the 29 August 2019 PPI complaints deadline, the Financial Conduct Authority (FCA) is urging consumers to jog their memories back to the 1990s and 2000s when they may have bought products and were mis-sold PPI at the