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FCA wholesale sector competition review – call for inputs
Improvements in competition should contribute to the sustainable development of the financial system, and have positive knock-on effects for retail consumers and real economy businesses.”. ... Market studies are one of the main tools the FCA uses for -
Debt management firms must raise their game, says FCA
The emphasis is on creating a sector that works well for both firms and consumers. ... In May, the FCA released research which showed that some debt management providers were giving consumers poor advice and lacked the necessary training to advise -
TR15/9: Embedding the Mortgage Market Review: Advice and Distribution
Thematic review TR15/9 [PDF]. This report should be read in conjunction with ESRO’s independent customer research report Understanding consumer expectations of the mortgage sales process. ... We assessed the quality and suitability of mortgage advice -
TR14/12 - Enhanced transfer value pension transfers
We recommend that consumers who have immediate concerns should contact the financial advisory firm that gave them the advice. ... That is why we intend to work with the financial advisory firms to identify affected consumers and address any concerns. -
TR15/10: Fair treatment for consumers who suffer unauthorised transactions
Trade bodies representing these firms, as well as organisations that represent consumer interests and individual consumers may also wish to read this report. ... The research we commissioned identified that consumers recognise that protections are in -
FS19/5: Effective competition in non-workplace pensions
We have published our recent work on competition in the non-workplace pensions market. We are setting out the issues we have identified and seek stakeholder views to help develop our proposals for change. -
ScamSmart prompts tens of thousands of pension holders to seek information
The number of people seeking information about pension scams has soared since the launch of the first joint campaign by the Financial Conduct Authority (FCA) and The Pensions Regulator (TPR) this summer. -
TR15/2: Structured Products: Thematic Review of Product Development and Governance
Our recent work in the structured products market has focused on better understanding consumer behaviour and the way that firms approach product development and governance. -
Research Note: Helping credit card users repay their debt: a summary of experimental research
1 in 4 credit card payments are only at the contractual repayment amount (or just above it). Given the scale of the credit card market this is an important problem -
Dumb Money: FCA takes new approach to cinema advertising and premieres innovative advert ahead of Hollywood’s chronicle of GameStop saga
FCA advert references online forum chats to raises awareness of hype in high-risk investments.