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Occasional Paper No. 43: Weighing anchor on credit card debt
In this study we conduct a hypothetical credit card payment experiment to test an intervention to de-anchor payment choices. -
CP18/35: Rent-to-own and alternatives to high-cost credit – feedback on CP18/12 and consultation on a price cap
This paper sets out our proposed price cap on the rent-to-own market, summarises feedback to CP18/12 on the questions we asked about rent-to-own, and sets out our final rules on a point-of-sale ban on extended warranties alongside the sale of an RTO -
The retrospective application of rules: feedback on the call for examples
We asked firms to provide examples of the retrospective application of regulatory rules -
Occasional Paper No. 26: From advert to action: behavioural insights into the advertising of financial products
How are we affected by financial advertising? What do we pay attention to and when might we be misled? In this paper we explore the science of advertising to answer these questions. -
FCA finds annuity market not working for consumers - Competition Market Study launched
The FCA also reviewed existing research about the challenges consumers face when buying an annuity and concluded that despite the various efforts to encourage consumers to shop around, there are still ... The FCA wants to ensure that retirement income -
City Week: how regulation can help the UK lead in Fintech
Speech by Emily Shepperd, FCA Chief Operating Officer and ED Authorisations, delivered at the Culture and Conduct Forum for the Financial Services Industry. -
Occasional Paper No. 36: Sending out an SMS: The impact of automatically enrolling consumers into overdraft alerts
As part of the high-cost credit review, the FCA wanted to understand the impact of auto enrolling customers into overdraft and unpaid item (retry) alerts on customer overdrafting behaviour. -
Interest rates and risk-based credit limits in the UK credit card market
We studied variation in interest rates and credit limits to investigate how UK lenders base choices on customers' risk. -
Occasional Paper No. 45: The semblance of success in nudging consumers to pay down credit card debt
In this study we study consumer responses to a randomised field experiment on credit card debt repayment. -
TR14/11 - Price comparison websites in the general insurance sector
This report is aimed at price comparison websites (PCWs), insurers, brokers, relevant trade associations and consumer bodies. ... We found that PCWs :. did not always ensure that consumers were given the appropriate information to help them make informed