Search results
Showing 661 to 670 of 16243 search results for consumer research.
-
Occasional Paper No. 22: Price discrimination and cross-subsidy in financial services
Occasional Papers contribute to the work of the FCA by providing rigorous research results and stimulating debate. ... The FCA endeavours to ensure that research outputs are correct, through checks including independent referee reports, but the nature of -
Competition in the asset management industry: UK experiences, global implications
Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at the Securities Industry and Financial Markets Association's (SIFMA) 2017 Annual Meeting. -
Savings information for Calderdale and Kirklees 2017 - September 2022
The FCA provides saving information for Calderdale and Kirklees as recorded by the Financial Lives Survey 2017. -
15 million Brits suffer in silence as they lack confidence to complain
Three quarters of consumers avoid making complaints Younger generation stew on issues rather than speaking up Poor travel etiquette and unhelpful shop assistants among top unspoken gripes Gok Wan and restaurateur and TV presenter Fred -
Insurance multi-firm review of outcomes monitoring under the Consumer Duty
Our review of insurance firm approaches to monitoring customer outcomes. -
Watch out for signs of loan fee fraud as summer spending fuels financial pressure
With summer in full swing, the FCA launches its latest campaign to help consumers spot and avoid loan fee fraud. -
Our response to the CMA’s final report on its investigation into competition in the retail banking market
We have set out the actions we will take forward in the retail banking market in response to a number of recommendations from the Competition and Markets Authority (CMA). -
PS21/11: General insurance pricing practices - amendments
In May 2021, we published PS21/5 which set out our final rules to address the harm we had found in our GI Pricing Practices Market Study. On 18 August, we published PS21/11, making minor changes to these rules. -
A third of over 75s targeted by investment scams, as FCA urges consumers to take the time to check
A fifth (22%) of over 55s and a third (32%) of over 75s believe they have been targeted by an investment scam in the last 3 years Over half (55%) of those who have invested in financial products did so on their own, rather than making the decision -
CP20/1: Introducing a Single Easy Access Rate for cash savings
This consultation sets out proposals to make the market simpler and improve competition. This will help consumers know if they are getting a good deal, as well as protecting those that currently receive the lowest interest rates. We want firms to