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Showing 681 to 690 of 16211 search results for consumer research.
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Over £27 million reported lost to crypto and forex investment scams
The Financial Conduct Authority (FCA) and Action Fraud are warning the public to be wary of investment scams carried out via bogus online trading platforms. This warning comes as cryptoassests and forex investment scams reports more than tripled -
PS21/10: Investor protection measures for special purpose acquisition companies: Changes to the Listing Rules
We set out changes to our Listing Rules that apply to special purpose acquisition companies (SPACs) -
CP18/35: Rent-to-own and alternatives to high-cost credit – feedback on CP18/12 and consultation on a price cap
This paper sets out our proposed price cap on the rent-to-own market, summarises feedback to CP18/12 on the questions we asked about rent-to-own, and sets out our final rules on a point-of-sale ban on extended warranties alongside the sale of an RTO -
PS20/8: Motor finance discretionary commission models and consumer credit commission disclosure
We’re banning commission models that give motor finance brokers/dealers an incentive to raise customers’ finance costs. -
Insurance multi-firm review of outcomes monitoring under the Consumer Duty
Our review of insurance firm approaches to monitoring customer outcomes. -
A regulatory perspective: the drivers of culture and the role of purpose and governance
Marc Teasdale speaks on regulatory perspective, the driver of cultures and the role of purpose and governance. -
FCA discussion paper calls on firms to deliver smarter, effective communications
The Financial Conduct Authority (FCA) has kick-started a debate to encourage firms, consumer groups, and stakeholders to work together to deliver information to consumers in smarter and more effective ways. ... The discussion paper, Smarter Consumer -
FCA calls on insurance intermediaries to better manage conflicts of interest when dealing with small business clients
Research into the understanding of small business customers also demonstrated that few understood that there was a possibility for their insurance intermediary to be conflicted. ... Consumer research also revealed that small businesses are not aware of -
Retail Distribution Review six months in – how firms are implementing the RDR
The Financial Conduct Authority (FCA) has published an early review of how advisory firms have implemented some of the core aspects of the Retail Distribution Review (RDR) months after its implementation. -
TR15/6: Handling of insurance claims for Small and Medium-sized Enterprises (SMEs)
consumers, were handled promptly and fairly. ... We also commissioned an independent research agency to carry out qualitative research with 100 SMEs that had made a claim.